Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Plan is competitive to other insurance.
LORETO V. would
recommend this plan to a friend or relative.
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CrystalAXA Assistance USA
Thank you for the review. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Nov 16,2016
The trip included a
tour
AXA Assistance USA
Gold
Did not have to use the plan.
Alexis W. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 14,2016
The trip included a
tour
AXA Assistance USA
Gold
Thankfully I did not have to use it but gave me peace of mind.
Puspa R. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Nov 11,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Thankfully, I didn't need it (what we all hope for with insurance). But it was reasonably priced and easy to find and compare coverage on Insuremytrip.com.
Jane E. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 07,2016
The trip included a
tour
AXA Assistance USA
Gold
happy to say we didn't need it...... so I can't really tell how "good" the plan is or how "good" your service is!!
Leslie R. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 03,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
As I was fortunate to never have an occasion to use this plan. I do not feel I could write an appropriate review.
Jonathan W. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the review. We are delighted to know you were fortunate enough have a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 03,2016
The trip included a
tour
AXA Assistance USA
Gold
The plan seems reasonable but then I didn't have to put it to the test by using it (fortunately).
Dennis R. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 03,2016
The trip included a
tour
AXA Assistance USA
Gold
I did not need to file a claim, so I cannot comment on how this plan would handle claims.
Lynn F. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Oct 31,2016
The trip included a
cruise
AXA Assistance USA
Gold
I purchase a plan every year for our vacation through insuremytrip, but never leave a review, since you can only rate a company IF something goes wrong. Well, this year it did, and I must say that I was extremely happy with AXA and the service they provided. They contacted me overseas as soon as they found out I was ill, and started the paperwork to arrange direct payment to the hospital where I was. Unfortunately, since it was the weekend, and with the time difference, their approval did not arrive before I left the hospital on a Sunday afternoon, so I had to pay for the charges with my credit card. I filed my claim upon my return, and I did make sure it was complete with copies of all receipts and medical information. I received my payment in full within 2 weeks, well ahead of their 30 day window. I guess I was glad I got a "gold" plan where the plan is the primary payer for medical bills, and not secondary, or I would have had to wait to file a claim with my own insurance company...and they are slower than molasses on a winter's day. Also, some of the AXA reps, such as Victoria, were terrific, and gave excellent service, even while I was stuck in an overseas hospital. All in all, they came through when I needed them, and that is the true measure of any plan to purchase (ALL companies take your premiums with no problems, but will they pay when you have an issue???). I have always purchased through insuremytrip, but now I will also ensure that I always purchase an AXA gold plan, because of the excellent processing of my claim. I recommend them wholeheartedly.
Bernard B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Oct 31,2016
The trip included a
tour
AXA Assistance USA
Gold
I had the plan; looked good; and never used it! Good for me...but I can offer no real feedback on the plan or the company! Using the plan would have really revealed how good the coverage was and how the company would respond to a claim.
Jan P. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Oct 31,2016