For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

To learn more, see the AXA Assistance USA Gold product page.

Customers rated the AXA Assistance USA Gold plan
4.50 out of 5
2,078
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Gold
Didn't need to submit a claim, but great peace of mind knowing if anything happened, we would be covered.
Gregory D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels!
    Sep 20,2016
The trip included a
tour
AXA Assistance USA Gold
I had to cancel my trip and had purchased the "Cancel for any reason" option. The claim process was straightforward and the company honored the claim and provided the check in a reasonable time and without the need for any follow-up on my part.
Gary E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Reply: Thank you for the kind review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience met your expectations. AXA Assistance USA appreciates the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Sep 20,2016
The trip included a
tour
AXA Assistance USA Gold
I will continue to buy trip insurance. As with most insurance, it is something we must have; but thank goodness it turns out to be money down the drain because you don't use it. What i have mainly been buying is good peace of mind.
Nancy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Sep 14,2016
  • StevenC
    Photo
    As I read many of the reviews I find that many did not have to use the insurance for reimbursement. You only know how good the product is if you need to use it. I'm in the process of seeing how good my insurance is.
    Sep 14,2016
The trip included a
tour
AXA Assistance USA Gold
Good communication and information prior to trip. Appreciate the advice on which insurance plan that would best meet my needs.
Cynthia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a good service experience and AXA Assistance USA best fit your needs. We look forward to providing travel protection for all of your future endeavors!
    Sep 13,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
Fortunately I did not need to make a claim on this plan, but I was confident it would be there if it had been needed. I felt the cost was reasonable, too. Will use you for future trips.
Carolyn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Sep 13,2016
AXA Assistance USA Gold
Gave me peace of mind on my trip. Thank you
John E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Sep 13,2016
The trip included a
cruise
AXA Assistance USA Gold
Thankfully I didn't have to file a claim. I was happy that the plan seemed to adequately cover any situations I may have encountered.
Barbara P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Sep 13,2016
AXA Assistance USA Gold
Very helpful when Mrs. was not feeling well.
Lenore B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. Glad we were able to help when your wife was sick and hope she is feeling better.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels
    Sep 13,2016
The trip included a
tour
AXA Assistance USA Gold
Will use this plan again on our next trip. Very satisfied.
Ronnie P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Sep 13,2016
The trip included a
tour
AXA Assistance USA Gold
No illness bumps other than small dose of food poisoning. Good to have peace of mind if things went sour.
John T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having confidence in travel can really often be priceless. Sorry about your food incident and hope you are feeling better. We are proud to have provided peace of mind during your trip! Please think of AXA Assistance USA for any future travels!
    Sep 13,2016
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.48)
  2. GeoBlue
    (4.45)
  3. Travelex
    (4.44)
  4. John Hancock Insurance Agency, Inc.
    (4.30)
  5. AIG Travel
    (4.27)