Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
AXA Assistance USA
Gold
Fortunately we did not have to use our insurance but it did give us peace of mind should we be sick or injured while on the road!
Rita A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
AXA Assistance USA
Gold
Luckily we didn't need to use it. But had a good experience setting it up. Would use again in the future.
Diane L. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
"No news is good news" -- the same goes for "No need to contact my insurance provider is good news!" I never had to actually file a claim or interact with any representative at AXA Assistance USA because my trip went smoothly (hallelujah!). So I'm basing my review on my belief that their policies were reasonably priced and I found one that fit my budget. Plus, having the trip insurance eased some of my concerns about traveling, and it was nice to have to eliminate some worry about an international trip in the times of COVID. I would use AXA Assistance USA again.
Sheila L. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
Trip was canceled. Did not leave country. Did not use plan.
Rebecca J. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
my entire trip was canceled long before travel. I asked for a refund because of this. They refused, saying that Holland America didn't refund my deposit, using this as an excuse for denying a refund. HA did refund the deposit.
Typical insurance company.
Typical insurance company.
mark e. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
AXA Assistance USA
Gold
I have now used this company roughly six times, and each time I have found the staff to be courteous, clear, and conscientious in sifting through options to find the right policy for my wife and me: good work!
Mark M. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
My mind was completely at ease knowing that my insurance would cover any unforeseen problem on my trip to Israel.
Anna T. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
It was wonderful having peace of mind that we would be covered if needed.
Thankfully all was well. Healthy and safe.
I will certainly use your service again
Thankfully all was well. Healthy and safe.
I will certainly use your service again
Verneda S. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
This plan was fine except for one thing. I wanted to extend my initial trip by one day at a cost of $550 over the initial trip. The quoted cost of insurance for this extra day exceeded $1000. This makes no sense from a company that otherwise would seem to have a solid reputation.
Larry R. would not
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
Had a few things happen to me while traveling and everything that I said was not claimable because they were written as not covered by insurance. The contract is very vague so you don't know what your covered for.
Paul V. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful