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Travel Insurance Reviews AXA Assistance USA Platinum

The AXA Assistance USA Platinum plan offers the highest limits of coverage out of all three AXA Assistance plans. Just like the AXA Assistance USA Gold plan, the Platinum plan provides additional Travel Delay benefits along with coverage if your golf or ski trip is disrupted due to Inclement Weather. Another added benefit is coverage for Sports Equipment Rental coverage.

To learn more, see the AXA Assistance USA Platinum product page.

Customers who have visited Italy rated the AXA Assistance USA Platinum plan
4.58 out of 5
19
ratings and reviews
100%
recommended
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Filed claim
AXA Assistance USA Platinum
I didn't need to use the insurance, but certainly felt better knowing that I had it if neeeded.
Louzana K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
I am glad I purchased trip insurance for a once in life time 2 week trip to Italy. Luckily nothing prevented us from taking the trip and we didn't have any issues during the trip so we didn't need to file a claim. It would be nice if you use the same company several times for different trips that they provide you some type of rebate or cash back if you don't need to file any claims.
Meghan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
This plan gave us the peace of mind that we needed and we believed that it was better than what our travel agent offered, so we were very happy!
Patricia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
Had to cancel trip for medical reasons. Prompt, courteous claim processing and resolution.
Fortune P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Jun 19,2017
The trip included a
cruise
AXA Assistance USA Platinum
When we make major trips, we always buy this same policy because it offers the coverage we need at a very competitive price. We did not have any claims on our last trip but we did on the one immediately previous to the last one. Those claims were paid promptly when I provided the property documentation. Travel insurance is very important coverage and a comprehensive policy like this one covers us against the most dire of circumstances - medical evacuation and medical care. Were an event to occur, we could quickly find ourselves in significant debt to pay those expenses. We think that insuring against those possibilities is the prudent decision.
Michael O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. We are happy to know your previous claim's experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Nov 04,2016
AXA Assistance USA Platinum
The companies have good reputations and it is foolish to not insure something that could help in the event of a loss. Our cost is high now because we are in our mid 70s but it is obvious that the risk is higher. It cost about 10% of the trip expenses in advance. But we were able to do about $10000 of non refundable arrangements that gave us premium rooms, the best opera seats and good spots on our Flights. I do think any loss would have been paid on such clear payments. But one never knows what is insured until it happens.
robert h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
I booked this plan to provide some more assurance while on a 5 week trip to Europe. As others often say, this plan provides some peace of mind to know that, if I did encounter a medical difficulty abroad I would not be financially ruined as a result. That confidence is valuable.
Casey P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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