Travel Insurance Reviews Berkshire Hathaway Travel Protection

With faster claims than ever, Berkshire Hathaway Travel Protection provides travelers with comprehensive travel insurance that fits their ever moving lifestyle. They have an innovative claim platform that lets travelers initiate a claim with a simple picture from their mobile device. Berkshire Hathaway Travel Protection is a subsidiary of Berkshire Hathaway Specialty Insurance.

Customers rated Berkshire Hathaway Travel Protection
4.62 out of 5
184
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Berkshire Hathaway Travel Protection ExactCare
I purchased this plan for peace of mind and that is what I had with us during the entire trip.
Rheda K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare
Provided the coverage I needed at a very reasonable price. Fortunately I didn't need to use it but it provided peace of mind should I have needed to.
Kathryn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare
Did not need to use so am thankful for that but also glad I had it in case of an emergency
Katherine B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Berkshire Hathaway Travel Protection ExactCare
It's hard to truly evaluate this plan because mercifully I didn't need to make a claim, but it was very affordable and provided the coverage I was looking for - trip cancellation and lost luggage.
Amy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Berkshire Hathaway Travel Protection ExactCare Value
Our tour operator went bankrupt and fortunately we had bought insurance with tour operator default coverage, something not available from alot of companies or alot of plans. Berkshire Hathaway was reasonable in the documentation they required and, with some prodding from us, was responsive and did cover our entire loss (less what we recovered through our own efforts). Overall we were very satisfied and would use them again.
Martha P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection ExactCare
My wife's luggage was delayed 5 days on our outbound trip. It was a horrible situation, made worse by Delta Airlines incompetence. The agent we spoke with at Berkshire Hathaway was terrific! She repeated called the airlines and was instrumental in pushing them to finally locate the luggage after their mishandling EVERYTHING! Thank you BK for having caring and capable people.Our representative should receive a special commendation.
SHERMAN T. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare Value
The ease of purchase online was the best part. Subsequently, there arose a situation which could have stopped my travel plans. So, I sought a claim form and it arrived promptly by email. Luckily I did not have to cancel my trip.

All in all, the experience was satisfying. I would definitely consider Berkshire Hathaway Travel Protection ExactCare Value plan for my future travel needs.
Vishvanathan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Berkshire Hathaway Travel Protection ExactCare
All the coverages were what we needed and the price was reasonable for our age and needs. However, it is hard to comment on an underwriter until a claim is processed which has not happened with this policy.at this point The Berkshire reputation is excellent which is comforting.
Roger S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare
They were hard to get a hold of after I had a fall and was in the emergency department. All they were required to do was send a fax to the emergency room which is what was requested, however the consultant on the phone instead decided to email and left me sitting in the emergency room for a further 3 hours because the email when to somewhere else in the hospital. I had to have friends at home ring them 5 further times in the middle of the night before the fax was received. I would not recommend this insurance company and I’m glad it wasn’t a major accident or I would have suffered.
Crystal H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for submitting your review which we forwarded to Berkshire Hathaway. Here is their reply:

    We sincerely apologize for the delay in your request. After reviewing the details of your assistance case, we see several communication interactions with you for a request to have a verification of benefits faxed directly to your medical provider. Our case notes indicate those were faxed within an hour and a half of your original call and request. However, we do agree your request could have been completed in a more timely manner unfortunately due to our misunderstanding by first sending the verification of benefits to the medical provider via email. As a result of your concern, our claims manager is proactively reaching out to discuss the situation with you.

    Thanks!
    Christine

    Christine Sapa
    Account Management and Onboarding | Berkshire Hathaway Travel Protection
    Direct: 844.411.2837
    Email: sales@bhtp.com
    Aug 15,2018
Berkshire Hathaway Travel Protection ExactCare
When I called to inquire about coverage customer service agent was very knowledgeable, pleasant, was U.S. based, easy to understand ( very important issue to us) and answered all of my questions.
Very reasonably priced, excellent value for our needs.
Luckily I did not have to file a claim as we had no travel or medical issues.
Thank you
Charles P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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