Travel Insurance Reviews Berkshire Hathaway Travel Protection ExactCare® Value™
The Berkshire Hathaway ExactCare Family plan is a great choice for families traveling within the United States. This plan has an extensive list of covered reasons for cancellation that can really benefit traveling families. Below are reviews for this plan by travelers just like you.
Learn more about Berkshire Hathaway Travel Protection.
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare Value
I had to bother a claim worker several times to get any info on the plan I purchased as I received nothing showing plan number, or anything showing I purchased a plan. Fortunately she was able to search out and send me some info showing I had bought a plan even though it was not her area. Someone should have sent me info on the plan I bought and a receipt at least.
Paul A. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We have passed this information on to the insurance provider. After purchase, InsureMyTrip and Berkshire Hathaway emails a purchase confirmation which can be printed and carried with you on the trip. The purchase confirmation includes the purchase details, contact information, and schedule of benefits. In the future, if you do not receive or are unable to locate the purchase confirmation, please call us at 800-487-4722.Oct 14,2019
Berkshire Hathaway Travel Protection
ExactCare Value
Might be worth it for catastrophic coverage but not much else.
On extended travel, I called for help refilling my prescription medications while in the UK. Had to give a LOT of info over the phone to someone seemed very ill-informed about the policy -- I had to explain to her. Said she'd get back to me. Several days later (!), someone emailed and just offered a list of medical practices I could visit in area, ALL of which were inappropriate/useless (e.g., cardiology only practice when I needed a general practice referral to get a UK prescription). I found better information just Googling on my own. I had to solve the problem myself rather than getting any help. And why did it take several days for someone to reply with useless information?
Even worse: My spouse had an injury during our trip for which he sought treatment in the UK. We started a claim for it but then saw that the documentation required to fill out was so extensive, that it would take several hours of work for us to complete all the required forms, so we gave up as not being worth our time. His medical costs were less than $500. There should be different documentation requirements for small claims like ours vs. more expensive ones!
In short, we tried to use this policy but it turned out to be worthless to us.
On extended travel, I called for help refilling my prescription medications while in the UK. Had to give a LOT of info over the phone to someone seemed very ill-informed about the policy -- I had to explain to her. Said she'd get back to me. Several days later (!), someone emailed and just offered a list of medical practices I could visit in area, ALL of which were inappropriate/useless (e.g., cardiology only practice when I needed a general practice referral to get a UK prescription). I found better information just Googling on my own. I had to solve the problem myself rather than getting any help. And why did it take several days for someone to reply with useless information?
Even worse: My spouse had an injury during our trip for which he sought treatment in the UK. We started a claim for it but then saw that the documentation required to fill out was so extensive, that it would take several hours of work for us to complete all the required forms, so we gave up as not being worth our time. His medical costs were less than $500. There should be different documentation requirements for small claims like ours vs. more expensive ones!
In short, we tried to use this policy but it turned out to be worthless to us.
Nelle E. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Carol
Thank you for your feedback. Berkshire Travel Protection is a comprehensive plan and does offer to wide range of benefits. However, we did forward your request to Berkshire Hathaway who did contact their 3rd party provider and agree that their provider failed to provide you with the level of service that you had a right to expect. Berkshire Hathaway offers their apology and appreciates your bringing this issue to their attention.Oct 15,2019
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare Value
We had a bag either stolen or lost off baggage cart. it was a carry on bag. Was told it was not covered because it wasn't checked in. That was not acceptable to us. will never use this Insurance company again.
Phyllis A. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Michelle A
Thank you for your review. We are sorry to learn about your experience and we shared your review with Berkshire Hathaway. After receiving your review, Berkshire Hathaway did confirm that you in fact can file a claim for a carry on bag. Bags are not required to be checked in to be covered. If you have any questions or concerns, please feel free to call us at 800-487-4722 and we would be happy to assist you. We look forward to assisting you in the future.Oct 10,2019
Berkshire Hathaway Travel Protection
ExactCare Value
The insurance world is very complex and a bit difficult to understand in many ways. I got this insurance for this recent trip, I had a very unpleasant, traumatic and disturbing situation during the trip, I called the number provided from abroad and the person who answer the phone was very unhelpful, No empathy and no compassion at all. I wish she or someone she cares would be in the same situation I was so she will know how it feels.
Antonio M. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare Value
Before we made our decision to purchase travel insurance, we had questions about specific circumstances that might require us to cancel our trip. We called Berkshire Hathaway and spoke to a representative who carefully listened to our concerns and answers our questions clearly. We were pleased with the customer service we received and felt confident with our insurance coverage.
Louise M. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience.Jul 31,2019
Berkshire Hathaway Travel Protection
ExactCare Value
This insurance plan gave me peace of mind for our 45 day trip to Europe this summer. Luckily, we had no troubles and didn't have to make a claim. For a small cost, we were sure that in the event of something unexpected, we would have no worries. I highly recommend this company.
Karen K. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Jul 23,2019
Berkshire Hathaway Travel Protection
ExactCare Value
We always carry insurance for our trips to Italy and we have always used Insure My Trip. We know the price of insurance goes up every year, and we regret this fact of life.
Thank you for your service. Until next year!
Thank you for your service. Until next year!
Gail G. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!May 24,2019
Berkshire Hathaway Travel Protection
ExactCare Value
Fortunately we had no occasion to use the plan - but will sign up for it again.
Donald G. would
recommend this plan to a friend or relative.
-
Christine Sapa
Berkshire Hathaway Travel Protection
Thank you for taking the time to provide your rating of ExactCare Value!May 08,2019
Berkshire Hathaway Travel Protection
ExactCare Value
Filed a claim online. A little confusing at 1st but figured it out. They paid promptly without hassle experienced with other carriers. Will use them in future.
Thomas W. would
recommend this plan to a friend or relative.
-
Christine Sapa
Berkshire Hathaway Travel Protection
Thanks for taking the time to providing your rating and review, we do appreciate it!May 01,2019
Berkshire Hathaway Travel Protection
ExactCare Value
Since I didn't have a claim to file, it's hard to know how good you might have been. I did feel better knowing I had the coverage.
Mathew T. would
recommend this plan to a friend or relative.
-
Christine Sapa
Berkshire Hathaway Travel Protection
Thank you for providing your 5-star rating, we're glad ExactCare provided you the peace of mind and protection if issues did arise while traveling!Apr 15,2019