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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have visited Ecuador rated C&F Travel Insured International
4.18 out of 5
38
ratings and reviews
89%
recommended
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Filed claim
C&F Travel Insured International Worldwide Trip Protector
very happy with the team of professionals who guided me through the process - I learned a lot from them regarding the intricacies of insuring my trip.
Lynne Carole P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
We filed two separate claims arising out of the same trip and were very pleased with the response from Travel Insured. 

First, a few days before our trip, one of the airlines in our itinerary rescheduled our connecting flight to depart several hours later, which would have caused us to lose half a day of our trip.  We re-booked the connecting flight onto an earlier flight on another airline, but had to pay more than $500 extra due to differences in fares.  We submitted a claim for reimbursement of the fare differential.  I am a lawyer and saw that the policy contained some exclusionary language that Travel Insured could have tried to use to deny our claim, so I did not hold out much hope that the company would pay the claim.  To my surprise and to Travel Insured's credit, it was not a stickler about the policy language and just paid the claim.

Second, the day we left for our trip, a flight made an emergency landing at the airport out of which we were flying.  The airport shut down for several hours, which resulted in cascading delays throughout the rest of the day.  Our flight was delayed by more than six hours, we missed our connecting flight, and we ended up arriving for our vacation a day late.  Travel Insured reimbursed us for a non-refundable hotel night that we missed at our destination, as well as for the hotel and meal expenses we incurred in the connecting city in which we were stranded overnight by the flight delay.   

I most certainly would use Travel Insured again.
Stephen S. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
I had two flight issues on this trip and plan to process some claims. I just returned late Sunday and am still catching up, as I am hosting a workshop in my home this weekend.

I called your office on the 20th and was told my plan didn't cover getting me home. What? I bought a plan for the whole trip. I was also told, I had to process any claims myself first and you were a secondary choice. You basically are NO help. I will never buy from you again.

I did read the policy before I left and again after my first flight issue. The "small print" policy would take a really experienced travel who has learned by error or an attorney to see what is missing.

An expensive ripe off.

I will be contacting a supervisor next week or after I have submitted claims to Avianca.
Kristy C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your review which we forwarded to Crum and Forster Travel Insured for their comments:

    "We apologize for the frustration encountered and would like to reach out to you to discuss your situation further. Please contact customer care at 1-800-243-3174 with your most convenient time and we would be happy to look into your case. Thank you."
    Oct 24,2018
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
Since I had no claim I do not know if you would pay promptly or drag the process out.
Kenneth H. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Once again, the insurance gives me peace of mind and is something I buy and hope I won't have to use. Great service to compare rates and packages from many companies to pick the one best for my purpose.
James C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Trip Protector Lite Expanded
Luckily, the trip went smoothly and no need to file a claim.
Charles F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Thankfully nothing went amiss during our recent week-long cruise of the Galapagos Islands and we did not have to file a claim. It was reassuring to know, however, that we were insured against a variety of possibilities. Customer service is spectacular, and answered our questions in a prompt and courteous manner. We will call you you the next time we plan our travel.
Joanne D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
This is the second time we have purchased insurance from Travel Insured. I needed to file a claim after the first trip and had a positive experience. No claims this time, but was confident all would go well if we needed to file.
Sandra J. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Good price, but the rules about exclusion for pre-existing conditions put me off.
Richard Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Fortunately, I didn't need to use trip insurance.
Shelley M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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