Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
C&F Travel Insured International
Worldwide Trip Protector
terms were clear. no experience with customer service if I needed to make a claim. cannot say anything about level of service satisfaction realistically
Janet H. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Excellent I recommend to my friends
Magalis F. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Thankfully, didn't ned to use the insurance. Hence, quite difficult to assess its value and quality, since the claims experience and responsiveness of the agents would be the key information. The one time we have filed a claim (different company), we found the process somewhat burdensome and slower than expected but ultimately got a full (substantial) payout.
So when reading these reviews, focus on those who filed a claim.
So when reading these reviews, focus on those who filed a claim.
Thomas C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Something you pay for and hope you never need to use.
Thomas W. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Pleased with the coverage considering I set it up less than 24 hrs before departure
Andre Z. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
We didn’t need to use the insurance this cruise, but with the unknown of COVID we had the peace of mind that we had the coverage if needed. We have had to file claims in the past and always had excellent experience with their customer service reps and the timeliness of their responses.
Deborah L. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Never buy from CF. They come up with excuse after excuse to reimburse a genuine claim. Useless working with these folks. You send more time than it is worth it. I ma still waiitng from a claim made 2 years ago with unending queries that are only made to make one frustrated and not follow up. The queries are always the same. its like they don't even read the response. If you want to waste money, go ahead. You are financing their life style with your hard earned money.
Phaneendra P. would not
recommend this plan to a friend or relative.
8 of
9 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
Great rates for the insurance . Covered everything I needed.
Robert B. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Easy to buy an gave a peace of mind in case any of my traveling party would test positive to c19 and not be able to return...
Carlos C. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Too slow to process claims, customer service teams are not all on the same page, get different answers every time. Too many repetitive documents requested, all PDFs, need to fill in manually. It took almost 5 months for them to adjudicate the claim. Their customer service is terrible, they can't commit to any timelines, and their people are overloaded with claims. I would avoid this company at all costs.
Viviana D. would not
recommend this plan to a friend or relative.
8 of
9 people found this review helpful
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Sally
Thank you for your review. Please see the following response from C&F Travel Insured.
"We thank you for your feedback and apologize for the frustrations you’ve had during your experience with our company. Our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected]. We appreciate your patience."Sep 08,2021
We thank you for your feedback. Please see the response provided by C&F Travel Insured International below:
"We thank you for your feedback and apologize for any frustrations you’ve experienced. Our relationship with our customers is very important to us, and we appreciate your patience throughout the process. If you’d like to discuss your situation please reach out to [email protected]."