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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

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Customers who have visited Tunisia rated C&F Travel Insured International
4.07 out of 5
4
ratings and reviews
75%
recommended
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Filed claim
C&F Travel Insured International Worldwide Trip Protector Plus
When I filed the claim the insurance took too long to respond and when they reached out to me they asked for documents that were not available in the country where I received medical treatment (They asked for credit card statement or copy of check-in a country that trade with cash). They also asked for extensive medical documentation that doctors abroad don't provide unless ordered by a judge or by police. The insurance finally paid the claim with whatever statement I provided (Claim was for $29 medical expenses).
Mehdi D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
We were extremely disappointed with the plan. Our claim of approximately $33. for loss of medicines was rejected. If a claim for such a small amount is not accepted, how can we expect a substantial claim to be recognized? We will not use your services in the future.
Melvyn S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your inquiry on your claim. However, claim payments are not based on the size of the claim but on the terms of the policy.

    Your previous correspondence indicated that water leaked from a bathroom and seeped into your prescription bottles irreparably damaging your medication while you were in Morocco. However, there would be no reimbursement available in the policy because of the following exclusion:

    "Baggage and Personal Effects does not include:
    ...
    12) prescribed medications..."

    Please also note that the prescription medications are generally excluded under Baggage and Personal Effects coverage in most Comprehensive plans.
    Apr 23,2019
C&F Travel Insured International Worldwide Trip Protector Plus
My wife's employer required her to return early for a mandatory training. I changed her return date on her ticket which cost $510. The insurance paid me the maximum change fee of $250 within 2 weeks from submitting the claim. I have contacted customer support to inquire about how to process the claim, and they were very helpful. Because I choose to change the date of the return instead of cancelling the trip, the insurance paid me only the maximum for the change fee, which in my opinion is fair enough since it was clearly stated in the policy at the time of the purchase.
Mehdi D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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