Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers rated C&F Travel Insured International
4.58 out of 5
4,256
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
We did not have to use this coverage, but it gave us peace of mind.
Frank G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Thx. Glad we did not use the insurance. We did inquire about a partial change when terror hit London. Fortunately there were no incidents while we were there.
John R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
I did not have to file a claim. I thought the price reasonable for the coverage and it provided me peace of mind. It was worth it.
Judith S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
Fortunately, I did not need to actually use the benefits available to me. That is the best coverage ever, the one you never need to use. I've used Insure My Trip a few times (every time I travel for pleasure), and I've always been satisfied. This was a different company than I've purchased in the past (C&F Travel Insured Worldwide); however, the coverage that I was looking for existed in only a few policies. Specifically, I'd had a recent hospitalization in the past couple of months, and I wanted the Waiver of Pre-Existing conditions. Most policies don't cover anything in the past 6 months to a year. Not so with this specific policy. As long as you purchase this specific type of policy (Trip Protector Plus) within 21 days of the initial payment on your trip, you get the waiver. The peace of mind was well worth it, as the condition I was hospitalized for is something which can frequently recur. The last thing I wanted to do was be hospitalized in a strange city where my Health Insurance was most decidedly "Out Of Network." The documentation provided by the company was extremely thorough in the policy documents and the description of coverage. Couple that with the procedures on how to file a claim and what number to call if you need help 24 hours a day, I was satisfied we would have been taken care of had we needed to file a claim.
Gregory M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
Purchasing the plan gave us piece of mind. You actually hope you never need it and in our case, we didn't. But when traveling so far from home and for such a long period on your own (no tours), there was comfort in knowing we had something to fall back on at a reasonable cost.
Jose S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
This was expensive insurance, but it was a high cost trip as it was for a month and in the UK. I was injured prior to the trip and unable to travel. There was A LOT of paper work and I would advise you to be sure to keep excellent record keeping in case you have to file a claim. You will also have to wait if you are renting an accommodation like I was, to see if they can re-rent it before you file your claim to determine if you have any credit. Similarly if you have airline tickets and cancel you may only get taxes paid back so you will need documentation of all of that before filing a claim! Just an FYI.
Everyone I spoke to from the start in customer service about filing the claim was very personable and helpful. Once submitted it did take about a week longer than it stated based on the fact that they were " backed up" however once processed I received the full refund within 48hrs of notification. If I hadn't taken out the insurance I would have lost a lot of money so I would highly recommend buying a comprehensive insurance such as this from C & F Travel Insured International , especially if your trip is oversees.
Ruth M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Kyle
    Photo
    Thank you for providing such great advise to your fellow travelers.

    It is very important to save all documentation you are provided when making travel arrangements, as well as saving and documenting the information you receive when making a cancellation. In the event of a cancellation, please feel free to contact us at 1-800-487-4722 with any questions you may have. We are available 7 days a week
    Jul 26,2017
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I'm always pleased with the comparisons and information provided by Insuremytrip. I don't think, however, that one can ever rate an insurance company well unless one has a claim. They're all excellent if there are no claims.
Judith E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
We purchased a policy online for an upcoming trip. When I called to ask about the policy I was just told it was a good policy and what I needed to travel out of the country. Due to an unforeseen medical condition we were forced to cancel our trip. I filed a claim right away following all instructions given to file the claim. Imagine my surprise when the claim was denied. Apparently ours was one of the excluded reasons in fine print 20 pages into the policy booklet. I feel this company was deceitful and not helpful. They were willing to take my money for the policy but not willing to reimburse me.
BUYER BE WARE!
German V. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium.

    We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.

    Jul 25,2017
C&F Travel Insured International Worldwide Trip Protector
I called to file a missed connection claim. I got this insurance for my son Ryan. His Brisbane to LA Flight was delayed. Consequently, he missed his JFK to JAX flight which was a separate booking.
The CF Travel Insurance agent I talked to told me the Missed Connection coverage is only for cruises. The explanation of benefits just says Missed Connection $500 . Who would think this ONLY applies on CRUISES? They should add in parenthesis Cruises only. This is just pure corporate fine print scheme. I've always used Insuremytrip for all my travel insurance. I'm so sorry I selected C&F.
Ryan E. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Kyle
    Photo
    Thank you for providing your feedback on this policy.

    The coverage for missed connection can vary depending on the policy. It is very important to read through the certificate to understand fully how this benefit is covered under each plan.

    C&F Travel Insured states under the Worldwide Trip Protector plan: "If You miss Your cruise or tour departure because Your arrival at Your Trip destination is delayed for 3 or more hours..."

    When planning your next trip, please consider calling us at 1-800-487-4722 and speaking with one of our licensed representatives. We are open 7 days a week and can assist in finding you the right coverage for your trip.
    Jul 31,2017
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I have been purchasing travel insurance for over 20 years and finally had to use it for a very small claim (missed one hotel night because of a one day flight delay for a three week trip). It was very difficult to get answers over the phone. As expected, lots of paperwork and bureaucracy. Eventually, the full amount was paid.
Jorge S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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