Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers rated C&F Travel Insured International
4.59 out of 5
4,730
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
Luckily we did not have to use it but that is not why you buy insurance. Insurance is a just in case.
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Plus
I bought this insurance with the cancel for any reason policy. It would only give 75% refund for any reason. I had a medical excuse for which I needed to cancel,however I had to jump through hoops for them to cover for a medical reason.I finally received a 100% refund but It was not easy. In the end I probably Would Not purchase this insurance again. I would make sure I could get a credit from the airlines and the hotel is refundable.
Alexandra D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for your submitting your review. We appreciate your feedback on the policy.

    Although we regret to hear that you were dissatisfied with your claim experience, we are pleased to hear that you received reimbursement under Trip Cancellation for 100% of your prepaid non-refundable travel expenses. Cancel for Any Reason may have appeared to have a shorter turnaround time but you would have been reimbursed for only 75% of your penalties.

    Please also remember our promise of "Unparalleled Customer Service". Our Anytime Advocates will support you with the claim if you believe the process has been delayed or unfairly denied. You can request an Advocate by calling 800-487-4722.
    Jun 26,2018
C&F Travel Insured International Worldwide Trip Protector Lite
I didn't need to claim an issue, but was concerned about cancelled flights. Was I covered?
Kim S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Depending on the reason for your canceled flight, you may have had coverage under Trip Cancellation, Trip Interruption or Travel Delay.

    Trip Cancellation reimburses you for your prepaid expenses if you must cancel your trip prior to departure for a covered reason while Trip Interruption reimburses you for your unused prepaid expenses if you must interrupt your trip during travel for those same covered reasons which will vary from plan to plan.

    Travel Delay coverage is typically available to help get you back on track with your trip by reimbursing you for increased costs that you may incur. Travel Delay coverage is based on "Hazards" that are defined in each policy and will vary from plan to plan.

    You can review the list of covered reasons and hazards prior to purchase by clicking on the coverage which appears in blue print within the quote.

    Please also remember that you can always call Customer Care at 800-487-4722 for assistance when quoting or purchasing a policy.
    Jun 20,2018
C&F Travel Insured International Worldwide Trip Protector
Plan is great. We never use it thank goodness!!! Of course I will be happy to refer it to my friends.
Domingo M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
Easy on line application. Reasonable cost as compared to other plan options. Will use again for my next upcoming trip
Ronald T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Since we had no reason to make use of our insurance plan or visit with those responsible for communicating about the plan, we can only say we felt it met our need -- should we have had one.
Laurelyn C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Allowed me to enjoy the cruise without worry.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Already recommended to friend traveling this week. Representive was very helpful in finding a plan that included only medical/evacuation coverage. Very reasonable price.
Barbara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Hopefully I would never have to use the coverage. But it is reasonable and hopefully reliable
Roselle J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I felt that the representatives on the phone were not helpful at all. I had to call several times and finally sent a complaint via email to customer support before I got my claim approved. I felt they hassled me unnecessarily on what was clearly a viable claim and they kept requesting more and more info from our doctors. I'm lucky my doctors were accommodating to their requests. I felt the rep started with "I don't believe this claim" and worked backwards to keep us from being approved; hoping we would give up. I won't use this company again even though we travel often.
Steven E. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Jun 18,2018
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