Travel Insurance Reviews Crum & Forster - Travel Insured International Worldwide Trip Protector
The Worldwide Trip Protector from Crum & Forster - Travel Insured International is a comprehensive trip cost protection plan. Coverages offered include Trip Cancellation and Interruption, Trip Delay, Missed Connection, Itinerary Change, Cancel for Any Reason, and Pre-Existing Conditions Waiver.
To learn more, see the Crum & Forster - Travel Insured International Worldwide Trip Protector product page.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Our cruise was delayed by one day due to a hurricane. We filed a claim and we’re quickly reimbursed for an extra night in a hotel and food for that day. They also had an app and quick phone customer service.
Justin E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
We ended up wasting our money buying the insurance... but that was the bestest outcome ! We left on our vacation with the peace of mind that, if an unforeseen circumstance occurred, all the boxes were checked to protect us. Thanks for your service.
David C. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
United lost my bag for 2 weeks. As I had to fly again for business during these 2 weeks, I had to purchase a new suitcase. When I called to staqrt a claim, I was informed that delayed baggage claims are only for outbound flights, not on return flights. I found that to be a disappointment and rather unrealistic with the flying community these days.
Haakon S. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
This insurance was a joke. We planned a month long trip to Peru. We had the worst luck and had two canceled flights trying to get there, hours in airports, changing flights, going to other airports. Needless to say we missed our first week and planned trek to Machu Picchu. Of course what we had pre-paid on this was non-refundable. I only filed a claim for this amount of the trip that we missed as I thought this is what insurance was for. They asked for documents upon documents which I worked to provide. I had to get letters from the airline, I sent in itemized receipts from our trek that clearly stated what we had paid and clearly said that it was non-refundable. They just continued to ask for more documents and letters. I am sorry, but a company in Peru is not going to take time to fill out a ridiculous amount of forms to help us get our money back for a trek we didn't make. I gave more than substantial information. So unless you have hours upon hours to hound people to get documents, don't expect to receive any money if something unexpected happens in your trip.
Jennifer H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
We always use cancel for any reason coverage. This year we couldn't find a plan that paid and covered what our last year's plan did. Coverage was worse.
Karen S. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
I compared several plans and went with the one I thought was best for us. Thankfully, I didn’t have to file a claim. Our final flight home was delayed over three hours and I thought about inquiring if that was covered but decided that, since we had such a wonderful trip: perfect weather, accommodations, friends by our sides, I just let it go. Will definitely look at their plans in the future.
Tommy B. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Great customer service, very thorough in explaining all options!
Ali A. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Unfortunately, several medical bills were incurred during my trip - some partially covered by my personal medical insurance, some not covered at all. My background doing large scale project management at various Fortune 500 companies, so I'm familiar with filling out and tracking forms.
Here are the reasons why I do would not recommend C&F Travel Insured:
1) Their PDF claims forms are not possible to fill out entirely on a computer unless you have Adobe Acrobat Pro or some other PDF editor. This is because some of the fields on their PDF forms are not editable.
2) Their website only allows you to enter 1 medical claim per traveler. There's no directions on what to do if you have multiple medical claims. If you call, you find out you have to email additional claims to them.
3) On top of that, their website for filing claims is not very or easy to use. Think early 2000's, with lots of download and uploads. You'll be entering the same information over and over again between the website and PDF.
4) I submitted additional claims via email in May. In June, I called and the rep couldn't find my additional claim. I asked her to look again, and then she found them. She told me to call back in 6+ weeks. I called back in August, and they couldn't find my additional claim, and that they would call me back. Could they email me given all the junk calls I get per day? No. This is their workflow in 2023.
Sometimes, I wonder if their website and PDF forms are intentionally full of friction to discourage you from filing a claim, or because they just don't invest in the claims workflows, or if it is something else -- I don't know.
Some closing thoughts:
1) If you have just one medical claim, filling out their forms isn't the worst and you'll get paid pretty quickly.
2) I haven't tried filing claims for other travel insurance companies, so I'm not sure if they are better or worse.
Here's to hoping my additional claims get paid!
Here are the reasons why I do would not recommend C&F Travel Insured:
1) Their PDF claims forms are not possible to fill out entirely on a computer unless you have Adobe Acrobat Pro or some other PDF editor. This is because some of the fields on their PDF forms are not editable.
2) Their website only allows you to enter 1 medical claim per traveler. There's no directions on what to do if you have multiple medical claims. If you call, you find out you have to email additional claims to them.
3) On top of that, their website for filing claims is not very or easy to use. Think early 2000's, with lots of download and uploads. You'll be entering the same information over and over again between the website and PDF.
4) I submitted additional claims via email in May. In June, I called and the rep couldn't find my additional claim. I asked her to look again, and then she found them. She told me to call back in 6+ weeks. I called back in August, and they couldn't find my additional claim, and that they would call me back. Could they email me given all the junk calls I get per day? No. This is their workflow in 2023.
Sometimes, I wonder if their website and PDF forms are intentionally full of friction to discourage you from filing a claim, or because they just don't invest in the claims workflows, or if it is something else -- I don't know.
Some closing thoughts:
1) If you have just one medical claim, filling out their forms isn't the worst and you'll get paid pretty quickly.
2) I haven't tried filing claims for other travel insurance companies, so I'm not sure if they are better or worse.
Here's to hoping my additional claims get paid!
Dennis C. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
Great coverage for the Kilimanjaro Expedition!
Kato M. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
I purchased the travel insurance for trip to Hilton Head Island where we booked an AirBNB. Upon arrival, our rental was dirty with dead bugs and roaches throughtout the home. The bed linens were dirty. Because of this we weren't able to check in to the place until the next day because the company couldn't get anyone out until then to clean the place. We had to spend $250 at a hotel for that night. Our travel insurance contained trip delay, travel inconvenience, and interruption. You guessed it, when I filed the claim for the cost of the hotel, it was denied. DO NOT COUNT ON THIS COMPANY PAYING ANYTHING. I put these groups in the same categories as home warranties.
Dana C. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful