Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
My husband was diagnosed with cancer several weeks before our trip and his treatments required us to cancel. Though we had to gather and send several documents, the claim process was fairly straightforward on line. When I had questions, responses were prompt and clear. Our trip costs were refunded fully. This was the first time I'd ever purchased trip insurance and I'm very glad I did.
Laura M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Unfortunately, my wife's father passed away two days before we were scheduled to leave on our Norway vacation. Fortunately we insured our trip with Generali Global Assistance and once we gathered and submitted the necessary paper work, we were reimbursed for our monetary loss within a month. Thank you Generali for your prompt attention.
Charles C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Signing up was easy and quick! Thankfully, I didn't need to use it but I felt better knowing the coverage was there in case needed.
Jennifer P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Since I didn't need to use any of the coverage, I would have to rate it as perfect.
Paul G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
I had no need to make a claim, but that’s good!
Douglas P. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
As seniors, having peace of mind while traveling was important. Fortunately during our 2 week trip we had no reason to contact Insure My Trip but had we needed it we had the option at our fingertips.
Marilyn N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Did not have to use the coverage, thank goodness, but was glad we had it. Gave us a sense of security.
Julia B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
I did not need to file any claims, but had piece of mind during my trip knowing that I had the Generali Global Assistance Preferred Plan in case I needed it. I thought the cost of purchasing the plan was very reasonable for those of us who are more budget minded.
Sarah K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We went on our trip in September and made the claim after we returned, we have yet to have a settlement, much less much contact regarding the claim.
Now the claim has been closed and they are not re-reimbursing as originally told I would be.
I believe it is because of my original complaint about how long it took to even contact me back regarding the claim to begin with. Do not use this company!
Now the claim has been closed and they are not re-reimbursing as originally told I would be.
I believe it is because of my original complaint about how long it took to even contact me back regarding the claim to begin with. Do not use this company!
Michelle S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
It is very hard to rate this plan since we (Thank's God) had no claims to report.
Hence, we can only say that the price was right for us and it seemed to cover our basic needs.
Thank you
Hence, we can only say that the price was right for us and it seemed to cover our basic needs.
Thank you
Margarita C. would
recommend this plan to a friend or relative.
Although we did assign an Anytime Advocate to assist you on the denial of your baggage loss, there was nothing he could do because of the police report that was submitted with your claim. Unfortunately that official documentation superseded any word of mouth statement, so your claim was denied.