Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Very happy that we bought this plan, even though we fortunately didn't have to make a claim. Knowing we were traveling with excellent coverage in place allowed us to enjoy our trip to the maximum.
Barbara D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Always good to know you are covered, but even better to not have to use it.
Robert B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
The airline lost a bag and then found it. I had 1000.00 dollar coverage. It wouldn't have made a dent in the contents of the bag, but would of helped.
Marilyn W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Having travel insurance provides a sense of security we all like when we travel across the world. Thanks.
Genaro P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Thankfully I didn't need to use any of the insurance components, but when I purchased the coverage the agent was extremely helpful and thorough in explaining the terms and the coverage and made it easy to do.
Roberta J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
My mother became very ill in Spain (acute kidney failure) and had to spend the night in a hospital in Madrid. Her medicare supplement plan only covered 80% of her hospital bill. We filed a claim with CSA for the remainder of the hospital bill (~$1400). We were a little worried since other reviews of CSA Travels claims handling weren't very positive. Those reviews couldn't be more inaccurate. CSA travel processed our claim expeditiously and reimbursed my mother for the remaining hospital expenses. We were very pleased with their service and would highly recommend CSA travel to anyone shopping for travel insurance.
James H. would
recommend this plan to a friend or relative.
21 of
21 people found this review helpful
Generali Global Assistance
Standard
I did not had to file a claim, but I compared many policies before selecting this one and it has the best coverage for the price.
Daniel H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I understood from your website that it was supposed to be a 2 week turnaround to settle. My claim took 2 months to settle after I mailed it in. And there was no contact from your company (CSA Travel Protection) to tell me the claim was received and was being processed. I had to call and find if it had even been received.
Jeffrey M. would not
recommend this plan to a friend or relative.
29 of
29 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I have used CSA on several travel occasions but (fortunately) have no claim experience with them, which of course is key to a rating. Nonetheless, I have only a positive view of them at this time.
Jacob R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Reasonable cost...glad I didn't need to file a claim.
Lillian U. would
recommend this plan to a friend or relative.