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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.59 out of 5
12,366
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
Not much to say. Glad we didn’t need it but if we did it was peace of mind. One never knows
James m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Even though we did not need to file a claim, it gives us peace of mind the know we have travel insurance. Appreciate the ease to compare plans and purchase the plan on-line.
Marta H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Appreciated email reminder and link to insurance coverage right before trip. Thanks.
CATHERINE R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
I like the comparison features of insure my trip and use the website to purchase all of my travel insurance and recommend the site to others. The policy I purchased provided the features I needed. Thanks
Dennis B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Did not have to use it but it gave us a piece of mind just knowing it was there
Barbara B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Happily, didn’t need to use it, but seemed to provide everything I needed at most reasonable price.
Judith S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Always hope that we won't have to use the insurance, but we did, in fact, file a Trip Interruption claim that was handled quickly and efficiently. The Customer Service staff guided me through the process and even told me how to obtain the information I needed from the airline. Will purchase again for future trips.
Sara M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Luckily I did not have to use the insurance policy this year, but last year I was insured through Generali and did have to file a claim. Your staff was very friendly and easy to work with and processed my claim very professionally and quickly. The way I was treated is the reason we chose to use your insurance company again this year and will continue to do so in the future. Hopefully we will never have to use the policy again, but knowing how helpful you have been and easy the claim process was, I would definitely recommend using Generali to others.
Kathleen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I was very thankful I did not have to use the insurance plan I purchased. It was good to know I had insurance in case I needed it on the trip. Thanks
Dorothy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was more about keeping my mind at ease for the duration of the trip. As it turned out there were no problems but the coronavirus was rearing its ugly head as I left SE Asia and that could have changed the entire dynamic of the trip.
Phillip L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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