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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Czech Republic rated Generali Global Assistance
4.52 out of 5
82
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Preferred
We were very pleased with the cost of the policy and the coverages provided,however, the true test of the policy is not coverages but how you deal with a claim and that we never tested, particularly, when the coverages were mostly secondary and one does not know what hoops we would have to jump through to process a claim.
James D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I can't give you much of a review since we were fortunate and never had to use it.

We liked what it covered for the price which we thought was more reasonable than others we checked.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully, I did not have to use the plan, but it was peace of mind to me just to have it in case.
Joanne M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Our river cruise was cancelled one week before it was to have started.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
When I compared the cost with friends who travel extensively overseas their costs were signifcantly cheaper.
Michael K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your inquiry. Since Comprehensive plan premiums are generally based on the traveler's age, trip cost and length of trip, it is not surprising that your friends' premiums were different then your premium. In addition, there were also many policies to choose from with varying amounts of coverage and terms and conditions. You chose the Generali Preferred which was very competitively priced even though it was one of the most benefit enriched plans with high limits and more covered reasons to cancel the trip than offered by most plans.

    Please always remember that you may call at (800)487-4722 for assistance in quoting and comparing our plans.
    Sep 26,2018
Generali Global Assistance Preferred
Glad to have had it. Happy that I didn't need it.
Artem F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I have not much to say because fortunately, I did not have to use any benefit
I appreciate if the cost even more affordable, that way, the carrier will have the bigger pool of money
Khanh N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately have never needed my coverage but feels good to have it
Kathleen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully, we did not have to utilize the policy. It did fully cover the two events with which we had concern (trip cancelation and medical evacuation) at half the cost we anticipated.
Thomas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The price was cheaper than the plan provided by the travel company, and the coverage was pretty much equal. I will use this travel insurance company again for future trips.
June C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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