Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited France rated Generali Global Assistance
4.50 out of 5
382
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
Excellent plan for the price and well worth the piece of mind to have it.
Kenneth K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
We purchased this plan so as have pice of mind we are covered for a loss. We almost needed it when our train was delayed. Luckily the train service came through in the end.
Linda C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom Luxe
Even though we had no medical emergencies , it was comforting to know we were safe if we were to have a medical event, thank you for you comprehensive coverage.
Randall Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
Happy that I had the plan and even happier that I did not need it, meaning I did not need to file a claim!
PATRICIA L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
One of the best things about a trip is NOT having to use your travel insurance. However, after at least a couple of travel disasters (almost inevitable if you travel enough), I would never think of an international trip without it. Also, US citizens 65 years old and older are not covered by Medicare abroad. So travel policy covering medical needs is inescapable.

This policy, although unused, covered my medical needs well, should there have been any, as well as other important aspects of travel. I felt totally secure while traveling and the policy was moderate in cost. I have worked with INSUREMYTRIP twice and find them courteous, knowledgeable and reasonable in cost. I will most certainly use them again the next time I travel abroad.
June L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
Hard to write a review when we were fortunate to not need to make a claim.
Stephen G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Not sure yet. Our trip was delayed a day thanks to Air France/Delta so we missed our first night and first dinner in Paris and we are waiting on a response from Delta as to what they are going to do.
Gregory B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
There should be a rebate upon completing a trip without a claim, possibly a credit toward insuring a future trip.
Richard B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
I was thankful that this year I did not need to claim anything, but it was good to know that the plan was there had I needed it. Last year there was an issue with the airlines, and while they did not charge me anything, General Global was able to help out where it was needed. Next trip, I'll insure with General Global.
Jacqueline W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
We sailed trans Atlantic with the plan to get off the ship in Le Havre, France and proceed to Paris. Due to weather, the ship diverted to Southampton, England. The ship transported us to London, Heathrow, but we were on our own from there. We had already purchased train tickets from Le Havre to Paris. We notifies Generali of the situation and filed a claim upon return to US. Generali Global reimbursed us for our travel from Heathrow to our Paris hotel. Our entire claim was reimbursed 100% including a charge I had to visit the ship's doctor while on board. I have since purchased additional Generali policies for our next trip. Our claims agent Ricardo Romero did a great job. I have purchased several Generali and GSA policies over the years, but this was the first claim I had to make and so glad we purchased insurance. Don't leave home without it.
Frederick E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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