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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Gabon rated Generali Global Assistance
2.33 out of 5
1
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Generali Global Assistance Standard
Unable to contact Generali during overseas trips/
frank k. would not recommend this plan to a friend or relative.
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  • Carol
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    Upon receiving your review, we did contact Generali Global Assistance who researched their phone records. Please keep in mind that if you were calling internationally and did not connect, Generali may still not have a record of that call.

    Here is Generali's reply:

    "We're sorry to hear about the circumstances surrounding your experience, for not meeting your expectations, and apologize that you were unable to reach us. Our goal is to provide prompt, courteous assistance and seamless interaction to all of our customers. If you can provide the phone numbers you were attempting to reach, where you were calling from, and the date and time or your attempts, we can better determine what happened in your case. You can always contact (800) 348-9505 or csa@csatravelprotection.com any time prior to or after your purchase with any questions. We hope you will consider us again on your next trip."
    Aug 08,2019
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