Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Germany rated Generali Global Assistance
4.58 out of 5
262
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We stayed at a terrible place. Going elsewhere would not have been covered. Not good.
Kayla M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your reply.

    It is important to note that all Comprehensive Plans include a list of covered reasons under Trip Cancellation and Trip Interruption.
    These covered reasons will vary by plan and, while they may meet many traveler’s needs, they do not cover every issue that may arise.

    We suggest that you contact us for assistance in quoting and comparing plans for a future trip. Although we do not know of any plans where Trip Interruption will reimburse you just to change accommodations that you find unacceptable, there are some plans that, in addition to "Cancel for Any Reason", also offer "Interrupt for Any Reason".

    We are available weekdays from 7:00 AM to midnight EST and weekends from 9:00 to 9:00 EST. We look forward to hearing from you.
    Jul 27,2018
The trip included a
cruise
tour
Generali Global Assistance Preferred
Hard to rate, Was happy that before we left I received an email with instructions and numbers to call.. But, the true test of an insurance company is how easy are they to deal with and how quickly are they to pay for claims. Thank Goodness that we did not need to do this.
Irwin T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
fortunately, didn't need to activate the policy, but at 74, was glad to have the safety net. signing up was easy and they let you pick the options you may need.
PENELOPE G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We didn't need to use the plan we purchased (thank goodness). But, I was pleased with the purchase process and thought that the coverage was good, should we had to use it.
Heather N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Fortunately we did not have to make a claim.
Mark F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not use the plan but it was easy to obtain and provided peace of mind before the trip.
Wayne M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Whenever we travel internationally we get travel insurance from Generali Global
Assistance. Although, we have never had to file a claim it is "peace of mind". We are
seniors and would not think of traveling with out it. Mary Ann Klos
Mary Ann K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
All positive, I use this service almost every trip. Takes a lot of worry out of the equation and removes financial liability which is a good thing.
Arch H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I did not need to use the travel insurance, but felt comfortable having insurance in case I became ill or had travel problems while in Europe.
Cynthia R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
well I purchased travel insurance from you several times ...thus far I never had to use it
so I can’t judge ...
gerd O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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