Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Germany rated Generali Global Assistance
4.58 out of 5
286
ratings and reviews
99%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I use Generali Global insurance 8 - 10 times a year, most trips are 2 to 3 weeks long.
I will continue to use Generali Global for my travel insurance.
Arch H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The plan we selected gave us peace of mind that the unexpected would be taken care of.
Raymond N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
After filing a claim with our primary health insurance company and upon receiving their decision and converge, we forwarded everything, i.e., the health provider's bills, the payment by us of the bills, the documents related to the services and payments by the primary, to our secondary insurance company, namely, the Generali Global Assistance Premium Program.
After their review, they made a fair determination of our coverage with them, and sent us a timely check. We were pleased with the process and outcome. Thank You.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Generali Global Assistance Standard
I can see with increasing age you have to pay more and more for insurance. I have decided that from now on I will take the risk not to get sick.
Gislinde E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
will use your website again. thanks
Rodolfo T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Thankfully, I did not need to file a claim but having this coverage gave us peace of mind.
Christopher S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We did not have a claim. Therefore, it is difficult to Evaluate the coverage.
Michael L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It turned out our insured River Cruise in Europe was cancelled 15 days before the departure date due to low water levels in the rivers we wold be traveling on so we didn't use the insurance from Generali. We were able to get full refund of the insurance cost . All correspondence via e-mail with Generali staff and refund of the
cost was done expeditiously and without any problems.
Joseph G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Having had dealing with another insurance company....four of us felt very secure in this coverage and company and we'd use it again should we decide to travel again.
Lorraine S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Din not need to use the coverage.
Sheldron S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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