Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Norway rated Generali Global Assistance
4.52 out of 5
109
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Signing up was easy and quick! Thankfully, I didn't need to use it but I felt better knowing the coverage was there in case needed.
Jennifer P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I didn't need to use any of the coverage, I would have to rate it as perfect.
Paul G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
I had no need to make a claim, but that’s good!
Douglas P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
As seniors, having peace of mind while traveling was important. Fortunately during our 2 week trip we had no reason to contact Insure My Trip but had we needed it we had the option at our fingertips.
Marilyn N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Did not have to use the coverage, thank goodness, but was glad we had it. Gave us a sense of security.
Julia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
I did not need to file any claims, but had piece of mind during my trip knowing that I had the Generali Global Assistance Preferred Plan in case I needed it. I thought the cost of purchasing the plan was very reasonable for those of us who are more budget minded.
Sarah K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We went on our trip in September and made the claim after we returned, we have yet to have a settlement, much less much contact regarding the claim.
Now the claim has been closed and they are not re-reimbursing as originally told I would be.
I believe it is because of my original complaint about how long it took to even contact me back regarding the claim to begin with. Do not use this company!
Michelle S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback on your CSA Custom policy. We were sorry to hear that you were unhappy with the denial of your baggage claim.

    Although we did assign an Anytime Advocate to assist you on the denial of your baggage loss, there was nothing he could do because of the police report that was submitted with your claim. Unfortunately that official documentation superseded any word of mouth statement, so your claim was denied.
    Jan 17,2018
Generali Global Assistance Standard
It is very hard to rate this plan since we (Thank's God) had no claims to report.
Hence, we can only say that the price was right for us and it seemed to cover our basic needs.
Thank you
Margarita C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thanks again for the backup plan. We always carry trip insurance as you never know what conditions you may encounter prior to and during travel abroad.
Patrick H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately I did not need to file a claim. The plan was quite efficient in collecting their premium.
Steven S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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