Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
10,717
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
since I didn't need to make any claim I can not provide further review.
pamela s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not use the plan so can't comment on how it works but was satisfied that I had insurance in case I needed it.
Toni S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
We no longer take trips out of country without trip insurance.
Stephen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
Knowing that winter travel along the East Coast comes with many unfortunate and unforeseen obstacles, I purchased travel insurance to at least reduce the inconvenience of such an event. I've seen too many news reels of people stranded in airports.

Thankfully I didn't need it, but that alone made for a wonderful and very memorable Christmas.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
We never needed to use the insurance. But glad to have it.
Katherine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Just to have the peace of mind in case of. This insure provided that
LONNIE D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Always feel insurance is a little pricey when we don’t use it. Have used it in the past and processing went very smooth after we read the requirements before we submitted our claim.
Gregory M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It would be an incentive if you would reimburse 30% back if it wasn't used. You would have a surge in new customers.
Armando G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
So glad we had this--came back during gov't shut-down so good to have if flights to DC were cancelled. I assume(?) loss of flight due to this would have been covered.
CLAUDINE S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Unfortunately, a government shutdown is not a covered reason for reimbursement under your Trip Interruption coverage, which is included in travel insurance comprehensive plans. Trip interruption is a benefit that offers travelers reimbursement of their pre-paid, non-refundable expenses should they unexpectedly need to cut their travels short.

    However, there may have been coverage under Travel Delay which offers reimbursement for reasonable additional expenses incurred by you for lodging Accommodations, meals, telephone calls, local transportation, and additional vehicle parking charges and additional pet kennel fees incurred if you are delayed on your Trip for 8 hours or more. However like Trip Interruption, Travel Delay must also be caused by or result from a covered hazard as defined in the policy.
    Dec 28,2018
The trip included a
cruise
tour
Generali Global Assistance Premium
After filing a claim with our primary health insurance company and upon receiving their decision and converge, we forwarded everything, i.e., the health provider's bills, the payment by us of the bills, the documents related to the services and payments by the primary, to our secondary insurance company, namely, the Generali Global Assistance Premium Program.
After their review, they made a fair determination of our coverage with them, and sent us a timely check. We were pleased with the process and outcome. Thank You.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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