Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
9,391
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
the plan gave me peace of mind even though I didn't have to use it
Steven S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thank goodness we didn't have to file a claim, but that means my review doesn't review the most important part of the policy!
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn't have to use the insurance thank goodness. But I will use again in the future.
Yes, I was satisfied with the price.
I told all my friends on the trip about your coverage. In hopes they use CSA in their future yrips.
Hedy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Would be great to have coverage for a shorter flight delay range. My plan had over 6 hours delay coverage, and flight was delayed for 3.5 hours total. Otherwise, this is good option to insure your trips.
Viktor G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This travel insurance covered the items I wanted for my trip.
Winifred H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Insure My Trip agents are excellent, professional and always able to suggest the best plan for my husband and me.
Susan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We paid $1200 for two for 3 weeks. Didnt use it. Thought it is too expensive but hard to judge. Higher deductible could make premium more affordable. Our ages raised the premium.
Pearl N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
As far as I know, the travel insurance actually covers what it says it covers. We did not need to file any claims so I can't comment on how difficult (or easy) that aspect might be.

My only complaint would be that our team consisted of people from four states, and we had to buy travel insurance separately for each state. That is rather awkward, and I was astonished at how different the costs were for the same coverage in each state.
Donald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. Since travel insurance is regulated by the State that you reside in, travel insurance providers require all the travelers to live within the same state in order to be listed on the same plan. You would still be considered Traveling Companions in the event of the claim if you are traveling together.

    In the future, if you would like assistance with a quote or purchase, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Jan 29,2018
Generali Global Assistance Premium
The plan was perfect for my needs. I wanted good protection for medical and evacuation purposes if needed and it provided that.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
All positive, I use this service almost every trip. Takes a lot of worry out of the equation and removes financial liability which is a good thing.
Arch H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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