Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
10,175
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
I did not need to file any claims for my trip, but the insurance gave me peace of mind, which is worth a lot to me.
Blake S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We stayed at a terrible place. Going elsewhere would not have been covered. Not good.
Kayla M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your reply.

    It is important to note that all Comprehensive Plans include a list of covered reasons under Trip Cancellation and Trip Interruption.
    These covered reasons will vary by plan and, while they may meet many traveler’s needs, they do not cover every issue that may arise.

    We suggest that you contact us for assistance in quoting and comparing plans for a future trip. Although we do not know of any plans where Trip Interruption will reimburse you just to change accommodations that you find unacceptable, there are some plans that, in addition to "Cancel for Any Reason", also offer "Interrupt for Any Reason".

    We are available weekdays from 7:00 AM to midnight EST and weekends from 9:00 to 9:00 EST. We look forward to hearing from you.
    Jul 27,2018
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I didn't need to use any of the coverage, I would have to rate it as perfect.
Paul G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
since we had no reason to file a claim I cannot totally rate the quality and customer service - no interaction needed.
Ronald K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Great coverage at a reasonable price to ensure peace of mind
Gerald D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We didn't need to file a claim but were happy for the peace of mind in case things went wrong. The cruise line misplaced one piece of luggage and during my hour wait it was good to know that had they lost my bag we would have been covered.
LYNN L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Hard to rate, Was happy that before we left I received an email with instructions and numbers to call.. But, the true test of an insurance company is how easy are they to deal with and how quickly are they to pay for claims. Thank Goodness that we did not need to do this.
Irwin T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I'm happy I didn't have a claim, and was more reassured about the company when I traveled through Italy to find that Generali is a very big insurance company. I had a drink right across from their offices in Orvieto. I would use them again.
Carol L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
I had no need to make a claim, but that’s good!
Douglas P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was a satisfactory coverage, however, it was very costly I feel. It need not be so high. I had no time and therefore I went to purchase your plan. I thank you for that. But in the future, I am unlikely to approach your plan, if it is so high, nor would be happy to recommend for others. Thanks
Louis F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Jul 26,2018
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