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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.59 out of 5
11,347
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Preferred
I had an unexpected injury in the back country of Baja California. After getting to a place with a telephone, I was able to reach the 800 number and got assistance and authorization for an evacuation. The plan paid off my evacuation-related costs (including airline change fees) and also paid for the unused portion of my trip. they made me file a request with my health insurer, Kaiser, to get back the hospital charge, which was negligible, since this was Mexico.
I am very grateful I had insurance and the service was excellent. I will buy again from this company.
Karen N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Very satisfied with prompt response to my filling of a claim.

Customer service very polite and efficient.
Edwin E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Fortunately, I didn't have to use my plan but it made my trip more enjoyable knowing that I would be covered in the event of mishaps.
Donna K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My GGA plan for the cruise was not needed, but did give me peace of mind.
Bonita W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I was very pleased with the plan I picked. I have passed on this information to other people who also purchased through insuremytrip.com I will continue to use for all my travel plans in the future.
Bridgette W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
I can't review completely because I had no claims. Responsiveness to claims would be critical in a review
Barbara D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Easy to find needed coverage, good insurance comparisons and selections
Viet T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I didn't need to use the plan since fortunately, all went well during our travels. It was reassuring to know we had the plan just in case. It is a shame that if you are older you have to pay considerably more for a plan. I'd love to be able to pay less for a basic plan instead of $1000.
SUSAN F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I just wish more plans covered "cancel for any reason," but I understand where they do not (and the ones that did provide it were incredibly expensive!). Otherwise, this plan provided the basic needs and, when compared to other plans, included higher amounts for things like lost bags then other plans did and at a lower per person cost! Thanks!
Erin S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I always insure my trips when there is significant pre-travel expense--for tickets, transportation, tour guides, etc.--but have yet to file a claim. That being said, I had a health concern arise in the two months prior to this trip, and there was a possibility I might be unable to complete travel as planned, so I had to briefly consider that alternative. Fortunately, my fears were not realized, and our trip went off without a hitch.
Bobbe C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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