Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
9,032
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Dissatisfaction comes from high price.
Ted W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your comment. Policy costs are a common customer complaint so it is important to keep in mind that policy premiums are based on the age of the travelers, trip cost per person and length of trip. Please feel free to call us for assistance if you would like our help in selecting a policy.
    Oct 06,2017
The trip included a
tour
Generali Global Assistance Standard
Although I did not use the plan for which I am thankful, a gentleman on one of the tours died while on the tour. It made me realize how important it is to have repatriation insurance when traveling in foreign countries.
Judith N. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan was great . The process was quick and easy .
Sheela J. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I purchased travel insurance through insure my trip and bought CSA insurance. At the time of purchase I thought the prices reasonable but had no expectation of actually needing to use it. I was in a bad accident in a small town in Belgium that not only resulted in hospitalization but, since I had to remain completely flat for several weeks, stretcher service back to the states. Not only was that service expensive, I would not have had the slightest idea what I needed or how to arrange it. Fortunately, CSA did. I had medical escort, multiple ambulance rides and stretcher service from hospital to hospital and it was completely covered. The total cost was over $45,000.00. I am now begging those I know to buy this insurance.
Christina S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We've always insured our vacation trips using CSA and could not be more satisfied. In 2016 our trip to South Carolina was covered when it was cancelled due to Hurricane Matthew. This year we planned a trip to Hilton Head Island S.C. and had peace of mind knowing we were covered by CSA when Hurricane Irma hit. Fortunately, we still had a great vacation and did not have to file a claim. Even so, it was great having peace of mind knowing we were covered by CSA leading up to the storm. We will never travel without insuring our trips with CSA first!
Carl M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Inexpensive way to have peace of mind when traveling.
Margaret S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
As always it was comforting to know I have the protection, thankful once again I did not have to use it.
Marie Luise B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It is difficult to write a review as I did not have to use this travel plan for any unexpected emergencies
Lida P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Good to have adequate coverage while traveling. No need to file a claim but having peace of mind is reassuring.
Allen A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
So easy to purchase. Your online chat support made everything quick and easy. I will be a repeat customer
Aaron B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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