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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.59 out of 5
11,510
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
It was great...we didn't have to use it.
Thanks
William W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad we had no use for it <smile>
Fred E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I
Betty M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't have to use it so how can I rate it? At the time of purchase it seemed to carry the coverage I wanted at a good price compared to others available.
Henry F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing a 4 star review.

    Although you could not rate the claim process since you did not file a claim with Generali Global Assistance, we appreciate that you were able to respond to coverage and pricing questions.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    May 17,2019
The trip included a
tour
Generali Global Assistance Preferred
I had to cancel my planned trip due to a medical issue. After my conversation with the Generali Global representative, I submitted my claim along with the medical and requested documents. Generali Global quickly processed my claim and advised that the trip costs would be covered. I have used Generali Global on my previous travels and have always been satisfied with their coverage. Because I have always had good results, I usually recommend Insuremytrip.com and Generali Global to my friends and family.
Peter Edward A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Very Satisfied with cost of coverage; haven't a clue whether the Generali Global Assistance plan would work when needed.
David W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
I have no idea if the cost is reasonable -- it just cost what it costs.

Thankfully, there was no reason to use the plan, so I have no opinion as to the follow-through if need had arisen.
Judith L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We didn't have to file a claim. There was some errors in travel, but we got refunds from the merchants and our credit card issuers.
Caesar A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thankful I didn't have to use the plan on my trip. But several people in my group had issues with no plan to help. I witnessed first hand it is a good plan to have trip insurance.
Ronald W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Reasonably priced and easy to purchase.
Marsha N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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