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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
12,511
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Felt cost was reasonable for services provided in plan. Fortunately, did not have to use but could travel without
worry, knowing that I was covered in case of unplanned event. Would use again.
Roberta D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was very happy that I did not have to use this plan, but it was very nice the feeling of knowing that I had this support just in case something happened.
Gerardo N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Having never filed a claim, I am not in a position to recommend this company. The mere existence of the policy with no claims ever filed doesn’t provide enough information to evaluate them.
John M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We did call customer service from the Azores since the airline told us they were on strike and we should reschedule our departure home. We were given the information we needed to make a decision on how we would proceed. As it turned out, our flight was delayed but not cancelled.
Timothy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I tell everyone I know about your wonderful service. Thank you.
Debra E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Very helpful staff at "insuremytrip" as regards questions I had.
william d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 5 star review. We are pleased that we were able to assist you in comparing and narrowing down your selections to purchasing the Generali Global Assistance Standard plan. Although you had no need to file a claim, the plan was available at a reasonable price while providing the coverage that you requested for your trip.
    Oct 22,2019
The trip included a
tour
Generali Global Assistance Preferred
Having never filed a claim I really don't know how to provide real feedback, the coverage seemed to fit my needs, I do think it was quite costly but so was the trip so guess it was fair.
Mary C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Oct 22,2019
The trip included a
cruise
Generali Global Assistance Standard
Just the peace of mind knowing should something occur there was someone there to take care of a situation.
Jacqueline s. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We were satisfied with the price we paid for the coverage offered. Fortunately we did not need it but it was a piece of mind knowing we had it.
Kimberly C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Traveled with confidence. The good news is that all went very well and I had no occasion to claim anything. The best insurance experience is from the insurance one doesn't use.
Kenneth E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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