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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.59 out of 5
12,296
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
It is hard to know how good a policy is until and unless you have to use it but it was wonderful to have the peace of mind.
Michele C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great Coverage Again!
Celestine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not need to use this but it was nice to have. We never know what may happen on a trip.
Edward S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Lucky to have and even luckier we did not have to use!
Cynthia D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
I’m glad we didn’t need to use it, but I felt better knowing we had it. It wasn’t expensive, and let us not worry about winter weather spoiling our leaving on time, or keeping us delayed with no way to pay for extra nights.
Kristin L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The plan met my needs, although the real test would have been if I filed a claim....thankfully that need did not arise. Your website is fantastic in how it is set up to offer specific choices of the type of coverage that I seek. I recommend it to all of my friends and colleagues who travel.
Hal B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately we did not have to use the coverage for claims
Joanne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Unless you have to actually file a claim, you will never really know, but I was impressed with the parts of the service I did interact with. Given that there was a transportation strike, I was glad I had it.
Arthur H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately we did not make a claim, so we cannot be sure about the ease of the claim procedure.
I can say that we have been purchasing travel insurance for over 30 years and have only filed two claims and both were handled as well as could be expected!
So basically we’ve purchased well over a hundred plans and have zero complaints!
We’ve been using InsureMyTrip for probably around 20 years and we enjoy the fact that they research the solvency and claims paying ability of each company!
Generali Global was one of a few that will reimburse for lost mileage.
We are not sure of any other company that does this and we did lose some frequent flier miles in one of our only two claims.
We as a result ,will look to Generali every time we are considering travel insurance in the future!
Barry R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
My wife broke her wrist a few days before our scheduled departure, so we were forced to cancel our trip on short notice. It was a little bit of a pain to upload all of the required documentation to make a claim, but I can understand why Generali needed it. Once I provided all the documentation, Generali paid the claim QUICKLY and IN FULL with no hassles. HIGHLY RECOMMENDED!! I will buy travel insurance from Generali for all future trips!
MATTHEW S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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