Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
10,396
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
The documentation required was clearly stated, communication was fine, process just took a little long. Got a check for expenses incurred, no further questions.
Hans M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Generali Global Assistance Standard
The plan options were what I required and the cost was reasonable.
Bruce K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, I did not need to use the insurance.
Beverly H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
What a great service! I would have paid many times more through the cruise line and received a fraction of the coverage. I checked options on line and was super impressed with the coverage and choices. I used the online chat and had the best experience ever. I got very customized care and was able to tailor a plan literally, with exactly what I wanted. I didn’t have to buy coverage I didn’t want. The agent then sent me links to all the best plans in her opinion. I ended up buying the coverage I wanted for an excellent price and immediately my wife and I had tremendous peace of mind on our vacation without breaking the bank.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My wife and I experienced a major disruption to our trip when the air carrier, Iberia, cancelled our outbound flight and was unable to re-book us for 3 days. We filed a claim with Generali and they handled the claim promptly and fairly.
Edward S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Generali Global Assistance Preferred
We buy trip insurance for every trip we take, and quite frankly we wouldn't leave home without it. Aside from the fact that my husband's insurance plan does not provide medical coverage outside North America, the level of coverage we secure when traveling far from home in foreign lands is more than any regular coverage anyway, plus it covers for cancellations and trip delays and delayed/lost baggage, etc. Regarding the medical coverage, we know of two cases personally where a high level of trip insurance was needed for medical emergency and evacuation, and instead the people had to pay tens of thousands (possibly into the hundreds of thousands) for hospital/surgery/medical evacuation to return home because they did not have trip insurance. Buy as much as you can afford, and then go up to the next level that you think you can't afford because it is so much better than the alternative of having been able to buy it and instead paying dearly for the unforeseen, possibly for the rest of your life.
Barbara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The plan covered the things that were most important at a reasonable price. Fortunately, we did not have to use it.
Francis W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
I had to cancel my trip due to health problems. However, this Insurance completely payed off my expenses in a short term. Representative was very friendly and polite. I definitely would recommend this Insurance to my friends.
Valiantsina F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I didn't have to make a claim. But I hope that if I had the claim process would have gone smoothly.
Erica A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Really hard to review when you have nothing to judge it on; however, that's a good thing.
Regina E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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