Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
12,467
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
Generali Global Assistance Standard
Not sure how relevant a review is since I didn't have to file a claim but it was reassuring to know that I had coverage IF I had needed it. I always buy a plan before I travel - just in case. The cost was reasonable and the coverage was more than adequate. Thanks.
Paula B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I had a nice trip to Ireland without any mishaps. I am glad I protected my vacation but I can't say how effective the insurance was since a didn't need it.
Joseph S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
it is easy to use an insurance plan when you have no need for it.
it is just a bit of security tucked into the back of your mind.
Jo K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Amazing trip and experience. Very well planned and organized, thank you for every bit of hard work and efforts in bringing this event together. So happy to be included and able to participate. The one bit of feedback would have helped me pack differently is knowing we can leave behind clothing that may be useful for the community. I had a few things to leave behind but could have delivered more if that's something the villages need. Much gratitude to everyone involved!!
Michele S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This is our first experience with Generali Global, and we were pleased with their coverage. Even though we didn't find it necessary to file a claim (thank God!), it provided us with one very important item PEACE OF MIND!! And we thank Generali Global for the peace it provided us.
Terrence M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Despite having not to use any of the coverages we bought, the feeling of security and awareness that you have insurance plans to cover for our travel were tremendously satisfying. Obtaining the plan from Generali were easy, a click of your computer mouse and you are covered (with payment of course). What impressed me was their immediate respond to all the queries I have, their timely communications with me and their follow ups about the plan. They even welcome us back after our trip, a gesture we have never received from other companies were we bought similar insurance plans from our previous travels. We will definitely get our future travel insurance needs from Generali. Thanks you!
Jose S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Glad to have the coverage. Also glad not to have needed to use it!
David R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately I didn’t file the claim for my trip, so I could not say anything about my satisfaction with General Global Assistant
I might use your company for my next trip in January
Ludmila D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Fortunately we did not need to use any coverage. It was satisfying knowing we had the assurance and it lessened any anxiety.
Solona P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
So glad my husband and I never had to file a claim but gave us both security that we were covered. Thank you! Valerie Kelleher
Valerie K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.66)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.50)
  2. Travelex
    (4.48)
  3. IMT Services
    (4.47)
  4. GeoBlue
    (4.46)
  5. John Hancock Insurance Agency, Inc.
    (4.41)