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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.59 out of 5
12,230
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Preferred
We didn’t have to use the coverage provided but the peace of mind knowing we would be covered was well worth the price
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
It put my mind at ease to have trip insurance!
Fern W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since I did not have any claims I cannot really give a fully satisfied star review. The price for the policy appeared very competitive and reviews, even for those with claims, were good. The information detailing the policy appeared clear to me. For these reasons I would recommend anyone to consider this online site.
Mark P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad we didn’t need it, but was comfort to know it was there.
Carol h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
My sister had lost her bag with everything in it at the airport so after much searching and despair we decided to wait until the next day to start looking again but during the night we remembered that we had taken out the insurance and they gave us a nice warm feeling to know that we had taken steps to reimburse the cost of recovery. We didn’t need to use it because we did get the bag that but insurance is a nice thing
Francine J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Speaking with the agent she made everything clear and answered all My questions.
Barbara B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for the 4 1/2 star review for the Generali Global Assistance Preferred plan. We are glad to hear that one of our customer care repre-sentatives was able to answer all your questions so that you were able to purchase a plan that covered all your primary concerns for a competitive premium.
    Aug 09,2019
The trip included a
cruise
Generali Global Assistance Standard
I was pick-pocketed in Barcelona, Spain and found out that the vacation money in my wallet ($500) was not covered under baggage loss. Live and learn.
John F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Although it is never pleasant to discover that you have an uncovered claim, you will find that Generali Global Assistance, along with most travel insurance plans, exclude coverage for "...money, stamps, stocks and bonds, postal or money orders, securities, accounts, bills, deeds, food stamps or credit cards..."

    Because there are no travel insurance plans that will cover every situation, InsureMyTrip encourages travelers to carefully review your policy certificate prior to purchasing the policy. Generali also offers a 10 day review period:

    "10-DAY RIGHT TO EXAMINE YOUR DESCRIPTION OF
    COVERAGE
    If you are not satisfied for any reason, you may cancel coverage under the policy within 10 days after receipt. Your premium payment will be refunded, provided that there has been no incurred covered expense and you have not left on your Trip. Return the Description of Coverage to us at the Program Administrator’s office or our authorized agent. When so returned, the Description of Coverage is void from the beginning. After this 10-day period, the payment for this coverage is nonrefundable."
    Aug 09,2019
    • JohnF
      Photo
      Thanks for your lengthy reply. Bottom line: Still not covered.
      Aug 09,2019
The trip included a
cruise
tour
Generali Global Assistance Standard
when the flight to Venice the day prior to OUR departure was cancelled, we were very happy to have bought the insurance, just in case our flight suffered the same fate; similarly, we were happy that our luggage was not lost like one of our fellow cruisers, who had NOT bought insurance!
ANNETTE S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Will contact u before our next trip
Gerald P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
We did not have to file a claim but there was a time during the trip that we were sure the airline was going to lose our luggage as we got bumped on a few flights - thankfully the luggage arrived with us but we were very glad we HAD OUR INS PLAN in place just in case things had not worked out with our luggage. thank you.
Harry K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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