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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.59 out of 5
12,038
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
Always use Insuremytrip to get comparisons and buy medical and trip insurance.
David P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your trust. We appreciate that you have been a dedicated customer since 2009 purchasing as many as 10 Generali plans for your previous travel.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Jul 09,2019
The trip included a
cruise
tour
Generali Global Assistance Preferred
We have used this plan for the second time and it meets all of our requirements and concerns. Fortunately, we have not had to make a claim. We will continue to use General Global Assistance in the future.
Julio J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Excellent, bought it online and exactly what we needed. No worries.
Christopher L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We purchased this because it offered the best coverage for the least amount of money and received high customer reviews. Luckily, we didn't have to use it. We would definitely use your company again.
Ralph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
We were very lucky and enjoyed an uneventful trip. That being said, at least two people had to go home early, and we felt confident that we had the coverage if that needed to happen. I will definitely recommend your coverage to others.
Sharon L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It’s insurance - and you buy it in case something happens. I’ve never had to claim on a travel insurance policy, so it’s a big blow to the pocketbook when you pay $500 or more on top of expenses for the trip itself. I just hope that if I even have to file a claim, I won’t be subjected to a big hassle in order to receive any compensation. I will probably continue to use your company, as it offers the best coverage for the least price. Is there any “repeat customer” discount?
Prindle V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We appreciate your choosing InsureMyTrip for your travel insurance needs. Unfortunately, we cannot offer discounts for insurance due to business regulations.
    Jul 08,2019
Generali Global Assistance Standard
Anyone going out of the country, especially if they have domestic coverage such as Medicare, needs to have medical coverage, which they hope they never need. The peace of mind alone is worth the premium.
Gerald D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
I was satisfied with the coverage I purchased. I did not have to use the benefits while traveling but it made me feel secure to know I was covered if a problem did occur.
ELLEN P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
We did not have a claim before or during our trip, so we can only evaluate the coverage. We especially liked the coverage of pre-existing conditions. Almost impossible to find that months after the first down payment on a trip.
George W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for bringing the terms for the Pre-existing Condition Waiver under the Generali Premium plan to the attention of your fellow travelers.

    The majority of Comprehensive plans offer a waiver of the Pre-existing Condition Exclusion if you purchase the policy within 10 to 21 days of the Initial Trip Payment Date. However, the Generali Global Assistance Premium plan offers that waiver if you purchase their policy prior to or within 24 hours of your final trip payment:

    "We will not pay for loss or expense caused by or incurred resulting from a Pre-Existing Condition, as defined in the Definitions section, including death that results therefrom. This Exclusion does not apply provided you meet the following requirements:

    a. coverage is purchased prior to or within 24 hours of your final Trip Payment; and
    b. you are medically able to travel at the time the coverage is purchased; and
    c. you insure 100% of your prepaid Trip costs that are subject to cancellation penalties or restrictions."
    Jul 05,2019
The trip included a
tour
Generali Global Assistance Standard
I also encourage 2 friends to take the insurance and due to close relative accident they were refunded their trip cost.
Paul H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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