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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.59 out of 5
12,038
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Sadly, I had to cancel my trip due to an illness. When I contacted Generali, the representative explained the process which was just how things proceeded. They sent a check for a full refund in a very timely manner.
Sandra T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Even at age 90, we managed to successfully complete our trip without needing your services: you made money!
Helmut M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Good coverage.......no claim.
William A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since we had no issues on our trip and did not have to file a claim, we cannot attest to how a claim would be handled by the company. However, we can say that the peace-of-mind that the travel insurance policy gave us helped us enjoy the trip to the fullest.
Van F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This is the second insured trip with Generali Global Assistance Standard plan. Based upon my experience to date I would definitely recommend Generali. The cost is reasonable and all customer representatives contacted have been professional, knowledgeable and responsive to any questions.
Thomas M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
I didn’t need to file a claim, so no issues to report, other than the coast of the policy seems very high considering the benefits.
Adina G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I didn't have to use the insurance but I had peace of mind.
Colin R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, we did not have to use it. Just knowing that we were covered on most things, we felt comforted and did not worry too much!
Gayle H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
No claim. Had coverage needed just in case
warren p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I was glad I didn't have to use it, but it was comforting to know that we had it anyway. No one likes to pay for something they don't use, but with insurance, it's always good to have adequate coverage in case of an emergency.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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