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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
12,464
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately, we did not need to use this. It was comforting to know that it was there if it had been needed.
Ricky B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The reason I would not recommend is that our travel plans changed but I wanted to change my plan and was told no. No refund and to late to change without sending in lots of paperwork.
Dietrich D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your travel plans changed. Unfortunately, your request to cancel the policy was made after the 10 day review period had expired. To prevent your premium from going unused, we offered to submit a request to transfer the policy to a new trip. In order to submit this request we do need documentation showing your original trip was cancelled or transferred and documentation confirming your new trip details. The documentation is used for both auditing purposes as well as confirmation of the changes with the travel suppliers. If you have any questions about transferring a policy, please call us at 800-487-4772. We look forward to assisting you in the future.
    Sep 04,2019
The trip included a
cruise
Generali Global Assistance Standard
seeing as i did not have to use the plan it was great....i'll most likely purchase again for my next trip......and will hope i can say the same nice things as no........
if i have to use it and there is a problem ......WELL
Larry H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately I did not have to make a claim but I felt the policy was reassuring and reasonable in price and would recommend this policy to other travellers. In the past I did have to make a claim and it was handled quickly and professionally Thank you.
GRAHAM J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
A good insurance plan that covers for reasonable cost all the basic worries one has when traveling abroad. I did not need to file a claim, so cannot comment on ease of response.
Joella W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The death benefits should not be restricted to airplanes only.
Pamula R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
With the hurricane coming on our trip I was so happy that we had this insurance. Additionally, there was a vacationer who was taken off in a ambulance on Gran Turks seriously ill. It made me so happy that we would have been covered in case of an emergency.
Francina W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It was great to have for peace of mind. Thankfully, didn't need to use it.
Paul T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It's hard to review a plan I did not need to use, but when I purchased it the coverage seemed to include every circumstance I might encounter. I also felt the price was quite reasonable.
Ellisa A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I appreciate there is reasonably priced insurance to compliment the insurance coverage a I have from my credit card.
Janet F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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