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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,942
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
We have used this company in the past and did have to file a claim during hurricane Fiona. They were fantastic during that process and we will try to use them for all future travel!
Jeffrey N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.
    Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, I did not have to use it but it provided safety in case I did.
Alice C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
First time getting insurance for traveling over seas. My cousin is a travel agent and recommended this company and plan. I will continue to buy coverage from this company when traveling overseas.
Carla G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We love our loyal travelers, and hope to retain you as a customer for many years to come!
    Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Very easy to pull up many options for our requirements and compare in order to select the best plan for our trip.
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
    Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, I didn't need to use it, so it is difficult to rate the policy.
Kimerly W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're grateful for your support and for your choosing us!
    Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Customer service was wonderful as we asked many questions before purchasing. We worried that we might encounter issues with older relatives while away so this insurance gave us peace of mind. Very affordable. We didn’t need it, but it was well worth having it.
Janis O. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your endorsement! We greatly appreciate it, and your business.
    Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Thank you
I always get your insurance when I travel.
It completes my responsibility of staying safe and covered outside the country.
Debra E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the stellar 5-star review. Your confidence in our services is the best compliment we could ask for!
    Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
We had to file a claim for a previous trip and they paid promptly. Filing was easy. This made our decision to use generali a no brainer.
James L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Policy was fine; glad I didn't have reason to make a claim.
Kerry K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs.
    Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Purchasing travel insurance gives peace of mind if any issue arise during your holiday. We did file a claim in December 2023 when our flight to Europe was delayed due to snow. The claim was handled with care and reimbursement was made quickly and efficiently.
Kevin H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.
    Oct 23,2024
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