Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.59 out of 5
12,366
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
Generali Global Assistance Standard
Very user friendly web site and very easy to select options for amount of insurance desired. A reassuring feeling knowing that my spouse would be provided for in the event the insurance had to be used.
Ronald H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thankfully I did not need this insurance. It’s a good feeling to know your covered if needed
Alice P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
My friend and I had to cancel our Peru tours due to flight delays as a result of adverse weather. Got full refund for the tour paid in an expedient manner. It was much appreciated!
UPDATE: My review above was for CSA. Looks like the company's name has changed to Generali Global Assistance. I'm not sure if it's the same company!?
MINDY S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on your policy. CSA is now Generali Global Assistance. Please contact us at 800-487-4722 if you have any questions.
    Jan 20,2020
Generali Global Assistance Standard
Thankfully I did not need to use this plan but felt much better having it just in case. It was easy to sign up and it covered the main aspects I felt need coverage.
Tracy J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad I didnt have to use the insurance. I went with my sister who lives in another state. It would have been more affordable to have both of us on the same plan. Please consider linking travel partners in the future.
Peggy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
The plan was cost efficient and covered what I wanted covered. My claim was settled fairly; in fact they reimbursed me for more than the amount I claimed, as they discovered I was due a bit more. The only part of the coverage that was not satisfactory was the Teladoc service. We did try to access it while traveling internationally, but it was cumbersome, confusing and did not ultimately provide us with the medical advice needed.
Jeffrey K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Generali Global Assistance Standard
Insurance has always been peace of mind for me ...just in case something goes wrong. I have never had to use it thankfully.
Ruth N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I didn't have to use it, but peace of mind was always there. So as far as ease of purchasing policy and information provided by customer service I was very satisfied.
ellen E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
The plan had the coverage I was looking for and at a good price.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It is hard to know how good a policy is until and unless you have to use it but it was wonderful to have the peace of mind.
Michele C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.65)
  4. Nationwide
    (4.63)
  5. Berkshire Hathaway Travel Protection
    (4.63)
  1. Berkshire Hathaway Travel Protection
    (4.56)
  2. Travelex
    (4.55)
  3. GeoBlue
    (4.53)
  4. IMT Services
    (4.47)
  5. John Hancock Insurance Agency, Inc.
    (4.46)