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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Costa Rica rated Generali Global Assistance
4.66 out of 5
164
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I will purchase again when I go on my next trip. The airline has always been delayed for one reason or another, and with connecting flights, one never knows when your trip will be delayed.
RICHARD B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I already referred you to the friend who went with me. He bought his insurance before I bought mine. It did help with peace of mind knowing we had the insurance if it was needed. We will use you again in the future.
Joseph C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I would recommed it but, didn't need to use the plan. Plan was reccomended from someone who bought and used plan. No complaints from them.
Rita L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We have used InsureMyTrip several times as it always compares with the insurance offered by the tour company or even better. We have only collected once and was paid promptly for our loss.
Ben P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I discovered when I left for my trip that I was missing a prescription. I called to ask what the best way was to get a prescription filled while out of the country and they didn't know. Then I asked for help locating a pharmacy in the small town where we were staying. The individual I spoke with said he would e-mail me the name and address of pharmacies in the area. I never received the e-mail and ended up figuring it out on my own.
Michelle B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Knowing you have the security is a huge comfort. I don't travel without insurance. I rather not need it than not have it. Easy to choose plan and simple purchase. Thanks
Christa J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We had a canceled flight that required an extra night in a hotel and an expensive taxi fare to get there. CSA paid the full amount quickly without any hassle. I would certainly use them again.
Alan S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Competitive pricing for coverage offered. Fortunately, we didn't have to avail ourselves of the coverage and therefore can't comment on the
claim process.
Terry P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Having no claims, we have no complaints.
Sharon R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It's easy to compare plans on your website to find exactly the type of coverage I wanted. It's just as easy to purchase the plan. I hope I never have to use the travel insurance I purchase, but if I do, I am expecting it to be just as easy to file a claim and get reimbursed.
Carole B. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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