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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
12,491
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
We live in Minnesota and travel frequently. Between the changing weather, goofy government regulations, goofier yet Trump travel wims, and then add in the periodic airline hiccup, we have had to file travel claims in the past. This was the first time we used Insuremytrip travel insurance. The coverages and pricing seemed fair, but our trip went off without a hitch and never had to file a claim. Won't know for sure how good this service is until we have a claim. But the process seemed very straight forward and simple.
James A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Really hard to evaluate an insurance plan you never used
I would like to add that I was extremely pleased with the advice and assistance I recieved from Insure my trip personnel
Marshall G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Gave us relief to know we were covered for emergencies.
Ira L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Didn't need to file a claim but having the policy gave us peace of mind.
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Happily unused!!
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Fortunately, we had no cause to find out how the plan works. As with my car and home insurance, I hope to never have to file a claim. Purchasing the insurance gave me peace of mind while we were on vacation. It was money I happily wasted!
Kerrilynne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thank goodness I didn’t need to file a claim. It was a wonderful trip!!!
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The good news.... I didn't have to use the insurance so can't really state whether it covered my needs.
Janet G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Legally you are protected, but to not protect your customer's expenditure from the corona virus is immoral and poor long term planning. Congratulations, you made money but I and many I have spoken to will self insure in the future.
Why not offer a credit on a customer's next policy as an olive branch to retain future customers.
Peter R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    Thank you for your feedback. Generali has provided the following response:

    "We're sorry to hear about your negative experience and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or [email protected] with additional questions. A dedicated team member will be reaching out to you regarding additional options."
    Apr 29,2020
Generali Global Assistance Standard
Expensive but really no choice. I imagine it is a very profitable product for your company.
Paul E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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