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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.59 out of 5
11,529
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, we did not have to use it. Just knowing that we were covered on most things, we felt comforted and did not worry too much!
Gayle H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
No claim. Had coverage needed just in case
warren p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I was glad I didn't have to use it, but it was comforting to know that we had it anyway. No one likes to pay for something they don't use, but with insurance, it's always good to have adequate coverage in case of an emergency.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Obviously I did not really test the coverage since I did not file a claim, but the process was easy to obtain the coverage and the coverage seemed very competitive for what I needed. I would use Generali Global Assistance again.
David R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
One of our tour mates had her purse stolen. Don't remember if that was covered, but 2 others luggage was lost. I felt safe with my coverage.
Pamela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
The plan gave me the security of knowing I had coverage should something happen and I needed medical or other assistance. I did not need to file a claim but felt assured if the need arose.
Helen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Not much to say since we did not submit a claim. Otherwise satisfied, a little expensive but would have been worth it if we had trouble.
Victor L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Unfortunately, I had to submit a claim. The response time was excellent and the claim was handled to my satisfaction. I would recommend this company to others and will use it again for future trips
Ragna B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I am relieved that I didn't have to call you for any part of my trip. The cost of the insurance was reasonable compared to the cost of what NOT having it would have been.
Hazel M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
As with all insurance, it was extremely expensive. It would have been a gamble for me not to purchase insurance. It is just one of those situations where you pay a lot of money for something you didn't need but did not dare risk not having it. A person on our tour did end up in the hospital so if that had been me, I would have been grateful to have had the insurance.
Carolyn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your reply.

    Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip. Unfortunately, as we get older, the premium increases, but as you indicated, you would not want to travel without it!
    Jun 24,2019
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