Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.60 out of 5
769
ratings and reviews
99%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Your plans stand out above the rest so I always use your insurance now. Very happy with the potential of what you offer however I have never had a claim so I can't give feedback on customer service. I hope its good if I ever need to make a claim.
Samuel D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I had no issues but appreciated the peace of mind I had knowing I had the insurance and that others who needed to use it found it a good value based on their reviews.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It made us feel better about traveling.
Katherine B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
As I did not file a claim I cannot factually review the product. I would suggest a small partial refund if no claim is filed.
Kenneth R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan was what I needed in case an unforeseen event prevented our family vacation from taking place.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Never used it, thank goodness, so I can't speak to how a claim would have been handled. The price was comparable to other plans, slightly less for similar coverage. The company has been around a long time with a good reputation. That's what sold me on purchasing it.
Nancy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Plan worked well for us. Would like to do the same for next year. Wonder if the threat of bacteria infection in the waters around Destin, FL are covered?
Dennis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for taking the time to provide us with your feedback. If you were to contract bacteria or a virus while on your trip, there may potentially be coverage as the CSA Travel Protection Custom policy provides travelers with Trip Interruption, Travel Delay, Emergency Medical, and Emergency Medical Evacuation due to unforeseen illnesses and accidental injuries that were incurred while traveling. However, the threat of bacteria would not be a covered reason listed within the policy for Trip Cancellation or Trip Interruption. To have coverage due to the threat of bacteria, we would advise reviewing products that offer the Cancel For Any Reason option. For future purchases, it may be helpful to contact our office at 800-487-4722 where a licensed representative would be happy to review the covered perils listed within the policy limits.
    Jul 19,2016
Generali Global Assistance Premium
Very fast claim service. Highly recommend
Michael Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Just a piece of mind
Binhduc H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It's hard to review when you didn't have to use it but at the same time I am glad we didnt. It is good to feel like you are protected while traveling.
Gregory F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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