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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.61 out of 5
1,116
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
The process for filing a claim was clear and well handled. I was given updates promptly and received results in a timely manner. I appreciated the attention and thoroughness of the offices involved. I would definitely recommend Insure My Trip and intend to use the coverage again as I travel.
ralph m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It certainly seemed like good coverage to me for the price especially for the medical evacuation aspect, which is what I worry about the most on a ski trip that could contain an accident. Fortunately, I did not have to use the coverage, so I don't know for sure how quickly the company would have stepped in to make sure that my medical needs were being totally taken care of. I will continue to use this product and hope that I never need to make a claim! Of course, that is what you always want to happen with any type of insurance that you might purchase!
Charles E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Knowing that winter travel along the East Coast comes with many unfortunate and unforeseen obstacles, I purchased travel insurance to at least reduce the inconvenience of such an event. I've seen too many news reels of people stranded in airports.

Thankfully I didn't need it, but that alone made for a wonderful and very memorable Christmas.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Just to have the peace of mind in case of. This insure provided that
LONNIE D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
A bit slow but A+ after it got underway. Courteous and prompt with all messages. Doctor was pessimistic regarding payment but why would one buy insurance if not expecting payment? I am impressed; once documents were in, payment received.
Thank you.
Shirley B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank for your review on Generali. We are delighted to hear that you are pleased with your claim service.
    Dec 26,2018
Generali Global Assistance Standard
Did not have to use.
Michael F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Once upon a time, I would hop an airplane to some part of the world and not stress the risks. Unfortunately, those days are have moved to a galaxy far, far away.
It is good to have a site such as InsureMyTrip where I can remove another stress from my life.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Easy to use website. Luckily,we did not have any travel issues.
Ronald I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I’ve used InsureMyTrip before and have always been pleased with their service. I did have problems my last two trips getting the website to complete transaction, but it was easy to call and the person I spoke to was very helpful.

My one suggestion would be to include a plan that covers animal emergencies too. I have a 13 year old service dog and would gladly pay to know her trip was also properly insured too.
Terri H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
glad i didn't need it but was glad i purchased it !For the you never know what might happen!
MARK R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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