For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers rated the Generali Global Assistance Preferred plan
4.58 out of 5
866
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
It was easy to get coverage and I traveled without worry. I always buy coverage and hope I don't have to use it.
Craig B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Gladly did not need to file a claim.
Marc Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
For unknown reasons the plan showed our beneficiary as one of the insured travelers.
I contacted an Insure My Trip Representative and he swiftly got the record corrected,
Michael J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
The plan we chose gave us the coverage we wanted, as my spouse traveled to a different country, it gave me peace of mind as I stayed home that if a incident arose that the insurance would take care of most any health problem.
Gary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I did not use it so I cannot say if the company would have satisfied any claim I might have.
CAROL F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
We did not have to use any part of the travel insurance. Good to know that if we needed it, it was there for us.
Rita G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
We paid for this policy as a peace of mind while traveling ! We did not need to use it , so I have no idea if it would have covered our needs !
Stanley P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately we did not need to use this plan but it gave us peace of mind.
Anita G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Details on coverage for airline bankruptcy were not very clear regarding the time required to purchase the policy after initial trip payment. Thus when WOW airlines shut down and my trip had to be cancelled my claim was denied.
Paul W. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. We received the following reply from Generali Global Assistance:

    "We're sorry to hear about the circumstances surrounding your claim, and for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or (emailing) [email protected] with additional questions. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim.

    If you have additional questions please contact us at the number or email provided above."
    Jul 02,2019
The trip included a
tour
Generali Global Assistance Preferred
Comparing plans and getting coverage for what I wanted was easy and this plan was a good mid-range price. I didn't need the coverage so can't speak to how well the plan is actually administered.
Lisa G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. Trawick International
    (4.67)
  3. IMT Services
    (4.68)
  4. Medjet
    (4.66)
  5. Berkshire Hathaway Travel Protection
    (4.63)
  1. Berkshire Hathaway Travel Protection
    (4.55)
  2. GeoBlue
    (4.48)
  3. IMT Services
    (4.47)
  4. Travelex
    (4.46)
  5. John Hancock Insurance Agency, Inc.
    (4.39)