For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

To learn more, see the Generali Global Assistance Preferred product page.

Customers rated the Generali Global Assistance Preferred plan
4.55 out of 5
1,515
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
I feel confident using Generali because of their global reputation.
Andrew B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Generali Global Assistance is committed to making every customer a satisfied one. Thank you for the stellar 5-star rating!
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
We had to cancel our trip due to a medical emergency two weeks prior to the trip. The e-file process to file the claim was very easy, instructions for exactly what documentation was needed was very clear and easy to upload. The claim was processed in a very timely manner and I would definitely use Generali again.
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your endorsement! At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved.
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
I-know-this-is-difficult, but-I-keep-looking-for-a-cancellation-option-although-I-onlycancelled-cruises-when-my-husband-passed-away-and-I-had-no-time-from-booking-to-aquire-insurance!!
One-claim-only-in-35+cruises.Iwas-hospitalized!
Diane B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain how to file a claim. Just give us a call at 800-348-9505.
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
I purchase the travel insurance on all my trips for the “what if’s”. Anything can happen so is best to be prepared. It’s best to have the coverage and not need it thanks to need it and not have it. Pricing is reasonable for the coverage. I’ve always used Generali Globle.
Thomas D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your loyalty. We hope you enjoy your future travels!
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
I do not understand why hiking is considered a "risky" activity and charge more for coverage because some portion of a trip hiking. Makes no sense.
Ralph D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are sorry for not meeting your expectations. In the future, rest assured at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use. Just give us a call at 800-348-9505
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Did not have to use plan but happy to know coverage was there if needed
Rita A. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Reviews like yours inspire the Generali Global Assistance team to continue exceeding expectations with our travel insurance plans.
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
I haven't checked for available data, but I'm fairly certain most people never file a claim after a vacation. Most people don't get hurt while traveling. I already have adequate health insurance, so I believe additional insurance should be optional.
Ann F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback and your purchase. We have a dedicated customer service team who can help you understand all the covered events in your plan and can explain the services available. Call us anytime at 800-348-9505.
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
all good, did not need to use but was comforting to know we had it.
Todd H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to leave such a positive rating!
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Although I've purchased this insurance several times before, this is the first time I've needed to collect on it. I am very pleased to say my claim was processed promptly, and without question. I submitted all the necessary paperwork, and was reimbursed for the full amount. I will definitely buy this insurance for my next trip.
Thomas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Guess we don't know the value because we gladly didn't need to file a claim. The biggest part that we were looking for was medical coverage while on our international trip
Larry T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback and your purchase! We know you have options when it comes to travel insurance and are pleased you chose us!
    Jul 11,2024
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. Berkshire Hathaway Travel Protection
    (4.64)
  3. International SOS
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.45)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.24)
  5. Generali Global Assistance
    (4.20)