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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers rated the Generali Global Assistance Preferred plan
4.56 out of 5
891
ratings and reviews
96%
recommended
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Cruise
Filed claim
Generali Global Assistance Preferred
I cancelled my trip because of the coronavirus issue, but think if I had gone, the insurance coverage would have been appropriate.
Ralph M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. However, we would like to bring this information from Generali to your attention. The company strongly encourages their customers to read their Description of Coverage or Insurance Policy for details regarding their available coverage. "For plans that do offer coverage for illness, please note that the Coronavirus outbreak event could be considered foreseeable under any plans purchased on or after January 22, 2020."

    An event that is foreseeable is not covered under the Generali policies. However, you purchased your policy on January 20th which is prior to January 22nd, so you would have avoided that limitation of coverage.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Feb 25,2020
The trip included a
cruise
Generali Global Assistance Preferred
Not much to say. Glad we didn’t need it but if we did it was peace of mind. One never knows
James m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Happily, didn’t need to use it, but seemed to provide everything I needed at most reasonable price.
Judith S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
We had a wonderful trip. One thing we did not have to worry about was, "What would happen if we had problems." We knew that with the travel insurance they would have been covered. Peace of mind is worth more than you realize.
Neal K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Glad we did not have to use, but glad it was in place.
Donald R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Did not have to use it thankfully. Did have a 5 hour delay on our return to the us in Edinburgh, Scotland, however we did make our connection so, no issue.
Thanks
Russell V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Very professionally and knowledgeable person that I spoke to; great price for the coverage that I wanted.
Lawrence C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Always glad to have trip insurance that we never use. The plan was fairly reasonably priced for what was offered
Nadine K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
We were very happy with the policy and Generali was easy to work with when we had to contact them about a possible cancellation. Generali informed us there is a section on the claim form the physician needs to complete if the trip is cancelled. Thus, I recommend you obtain the claim form (digital copy would be fine) when you buy the insurance policy so if you visit a physician who determines you have to cancel your trip, the physician can complete the section at that time ... who wants to come back to get the form completed at a later date. Generali emailed the form to me while I was on the phone with them so we had it when we visited the physician ... fortunately we were given the green light to travel!
Robert K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I had to cancel my trip because my mom (who was not going on the trip) had a stroke before the trip commenced and required my care extending into the time of the trip and beyond. It was a very expensive trip so I was very relieved when Generali approved my trip cancellation claim. This has been a very stressful time and it certainly helped to have this claim to through. My only criticism is that I found their online claims processing tool very difficult to use and ended up filing a paper claim instead. Overall, a very good result though and I'd recommend this company.
Georgina G. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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