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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers rated the Generali Global Assistance Preferred plan
4.59 out of 5
853
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
No way to say this plan was good or not since -thankfully - I didn't need to make a claim or use it.
Bernard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Thankfully we didn't need to use the insurance. So I do not really know how good the coverage is.
Charles S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Had no need to use plan while in Japan. Still good to have plan if needed
Brendan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
My flight was delayed by 6 hours, this plan provides some coverage only after 8 hours delays. Please check the details when buying.
Lev T. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We appreciate your feedback which we forwarded to Generali Global Assistance. Here is their reply:

    "Thank you for your review. We're sorry to hear about your negative experience and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/ Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or [email protected] with additional questions. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim."
    Nov 25,2019
Generali Global Assistance Preferred
I did not need to use the plan, but I felt at ease having it. Will always get it when I leave the country for peace of mine. A friend of mine who I travel w/never gets overseas medical insurance and she broke her back overseas. If the break had been an unstable one, she would have lost everything.
Donna F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
We had to cancel our trip at the last minute due to extreme health issues. Everyone at Generali was very helpful and kind and were able to help me get the information I needed to complete the claim. I was able to get our money refunded. I will definitely plan to work with them again.
Sonja M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
This plan is easy to sign up for and have bought it a number of times. I only use it for the medical coverage. While I have no health conditions, my policy has very limited out of network coverage. I have never filed a claim so can't speak to the claims process.
Theresa F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
By purchasing, I was betting something unfortunate was going to happen. You were
betting something wouldn't. We both won.
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
The plan I chose covered everything I felt I needed for my trip. I had a feeling of security knowing I had such complete coverage. Fortunately, it was not necessary to file a claim since all went well on the trip.
Barbara S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Did not need to use insurance but felt good to know I had it if needed.
Charles W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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