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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers rated the Generali Global Assistance Preferred plan
4.59 out of 5
853
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Preferred
The price was reasonable for the coverage and provided peace-of-mind for the travel. I plan to use the same insurance company for future travel as the coverage options fit my travel style (and again hope that I don't have to make a claim).
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The point of insurance is you pay for it and hope you never need it. We did not but were thankful we had it!
Randall L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
One never knows if a plan is appropriate for a situation until the event occurs. Fortunately there was no event, and the plan was never put to the test.
Frank F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Having never filed a claim I really don't know how to provide real feedback, the coverage seemed to fit my needs, I do think it was quite costly but so was the trip so guess it was fair.
Mary C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Oct 22,2019
Generali Global Assistance Preferred
Luckily we did not have to file a claim
Julius B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Before buying a plan I spoke with a representative on the telephone. Very helpful and knowledgeable. We were going on a cruise. This is so much less expensive than what the tour operator was offering. I will use this company again. Fortunately we didn't need to file a claim.
Kathy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The claim process was inordinately complicated and onerous. However, after we had jumped through all the (many) hoops, the claim was honored.
Thomas S. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. We’re sorry to hear that you had a difficult time with the claim process. Please keep in mind that our Anytime Advocates® will support you with the process if you feel a claim has been delayed or unfairly denied.

    Oct 11,2019
The trip included a
cruise
Generali Global Assistance Preferred
Fortunately I didn't have to use the insurance policy, but the price was right for the level of coverage requires and all documentation showed effective coverage and protection with appropriate exclusions.
Dianne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Fortunately I didn't have to use the insurance policy, but the price was right for the level of coverage requires and all documentation showed effective coverage and protection with appropriate exclusions.
Matthew F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Fortunately, on our current trip we had no reason to use our trip insurance. However we did feel comfortable with our protection because of a past experience when we did need our insurance coverage and the service and processing of our claim was handled quickly and professionally. We will continue to purchase Generali trip insurance for all of our foreign travel.
Susan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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