Travel Insurance Reviews Generali Global Assistance Premium
The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.
To learn more, see the Generali Global Assistance Premium product page.
The trip included a
cruise
tour
Generali Global Assistance
Premium
There is nothing like traveling with a sense of security shouldn anytjing happen.
Javier A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Our daughter had a fire at her business (that had belonged to us) the day before we were to leave. As this was a cathestrophic event we could not leave her to deal with this alone. Generali did nothing for the almost $800 policy on and $11k trip.
Daniel W. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
In a last minute ditch to get travel insurance Generali Global came through with a great price and gave me peace of mind to enjoy my trip. Thank you
Catherine R. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We appreciate you taking the time to rate Generali Global Assistance 5 stars - it's wonderful to know our efforts will help your travel experience.Aug 07,2024
The trip included a
cruise
tour
Generali Global Assistance
Premium
It was a relief to know that we were covered. We thank God that nothing happened! We will use them always now when we travel.
Daniel H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
Thanks for your endorsement! We greatly appreciate it!Jul 30,2024
The trip included a
cruise
tour
Generali Global Assistance
Premium
Claim submitted and paid for all out of pocket expenses. No payment for delay in receiving luggage
PATRICIA N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
The only way to evaluate insurance is when a claim is made - which I did fortunately did not have to do.
Paul L. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Give us a call next time you buy a Plan with us. We have services you can use even if you don't need to file a claim. Visit https://www.generalitravelinsurance.com/travel-resources/services to learn more.
Thank you for your feedback!Jul 24,2024
The trip included a
cruise
tour
Generali Global Assistance
Premium
Due to a tragic medical situation with my sister (who is in a coma) I had to cancel my trip. Generali helped me with the cancellation fee with minimal hassle and an easy process. When one is grieving, such kind assistance is extremely valuable. I will definitely buy this plan again. At time of purchase, it was the best combination of benefits for the money, which is why I chose them.
Julia D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
We are sorry to hear about the circumstances surrounding your trip cancellation. Thank you for taking the time to leave us a positive review.Jul 15,2024
The trip included a
cruise
tour
Generali Global Assistance
Premium
I had to cancel my month-long Mongolia trip due to a medical emergency that happened 10 days before departure.
I provided Generali with ALL the medical and airfare documents they requested. They claim that they need more documents but don't spell out which ones. I've provided all airfare proof of purchase and all airfare refunds due to the cancellation. My MD filled out their forms and attached all the reports about my medical exams during the emergency.
Generali does not answer emails. Getting a hold of a human being on the phone is impossible -- talking to bots and then disconnects.
I bought the most expensive policy + service and I receive near zero response.
I have had no problems with other premier trip insurance policies from other companies.
I would not recommend Generali to anyone.
I provided Generali with ALL the medical and airfare documents they requested. They claim that they need more documents but don't spell out which ones. I've provided all airfare proof of purchase and all airfare refunds due to the cancellation. My MD filled out their forms and attached all the reports about my medical exams during the emergency.
Generali does not answer emails. Getting a hold of a human being on the phone is impossible -- talking to bots and then disconnects.
I bought the most expensive policy + service and I receive near zero response.
I have had no problems with other premier trip insurance policies from other companies.
I would not recommend Generali to anyone.
Smadar L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
Thank you for sharing your feedback with us, Smadar. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].
Jul 15,2024
The trip included a
cruise
tour
Generali Global Assistance
Premium
Easy to compare and select a policy that fit our needs.
Julie M. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Thank you for your feedback and your purchase! We are happy you found the right coverage to fit your trip's needs.Jul 15,2024
The trip included a
cruise
Generali Global Assistance
Premium
I did not need to file a claim so I can not testify to how good the plan is. However the price was fair and it gave me peace of mind. Priceless.
Therese B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!Jul 11,2024
Thank you for your feedback. Generali has provided the following response:
"We appreciate you sharing your feedback with us. We're sorry to hear you had to cancel your trip. The plan you purchased is a named perils insurance policy, which means the policy provides coverage for losses from events named in the policy. We take customer service and the claims process very seriously and want our customers to understand their coverages. Should you want to ensure something is covered in the future, please phone us and a customer service team member would be happy to review the policy with you."