Travel Insurance Reviews Generali Global Assistance Premium
The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.
To learn more, see the Generali Global Assistance Premium product page.
Generali Global Assistance
Premium
It is hard to say if the coverage was adequate because we didn't have to use it, we needed supplementary coverage because of Covid requirements to enter the country we were visiting. This is the first time we've needed this specific coverage. I found it a little pricey. Over $600 for 2 people for 8 days. I think the price varies in relation to how close you are to the travel date. I'm not sure why that would matter but, I got that impression. It was hard for me to select which coverage I needed because there is so much information. Luckily, I had a knowledgeable friend walk me through it after he purchased his. I also think its odd that when I came to the review page the question of , Did you file a claim? was already filled out, so they don't know if I was planning to file one. Maybe that option should be added. They also checked "yes" to say I would recommend them. While I would, I find that a bit presumptive.
Michael R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Gouge customers adding expenses and fees that other companies provide for free.
Imagine the PITA if one had to actually make a claim. Lots of other insurance choices. Avoid this operation.
Imagine the PITA if one had to actually make a claim. Lots of other insurance choices. Avoid this operation.
Daniel U. would
recommend this plan to a friend or relative.
-
Megan B.
Dear Valued Customer,
Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response.
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Please contact (800) 348-9505 or [email protected] with any additional questions or concerns."May 06,2021
Generali Global Assistance
Premium
It was comforting to know we had this coverage for our trip.
Sandra S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Excellent coverage if needed! I felt a lot more secure knowing I was covered if something would have happened!
Fortunately, I didn’t... but there were a few close calls..
Get it for peace of mind!!
RMorales
Fortunately, I didn’t... but there were a few close calls..
Get it for peace of mind!!
RMorales
Roberta M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
My only complaint is that when I tried to file a claim for delayed trip, I was put on hold for over an hour. I finally received a call back the day after and now my policy is expired. My flight got cancelled and when it was rescheduled I had to go to a different airport..that being said I had to take my rental car to the original airport and get an uber to drive us to LAX from Long Beach Airport. I believe I should have been reimbursed for the uber expense since it was due to the cancelled flight and change of airports by Southwest Airlines.
Twyla B. would
recommend this plan to a friend or relative.
-
Erin
Thank you for your feedback. Generali has provided the following response:
"Thank you for your review. We're sorry to hear about the circumstances surrounding your experience. Like other insurance plans you may have, travel insurance cannot cover everything, so it’s important that you read and understand your Description of Coverage/Policy, made available to you before and after purchase."
For additional questions, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you.Apr 29,2020
The trip included a
tour
Generali Global Assistance
Premium
Really hard to evaluate an insurance plan you never used
I would like to add that I was extremely pleased with the advice and assistance I recieved from Insure my trip personnel
I would like to add that I was extremely pleased with the advice and assistance I recieved from Insure my trip personnel
Marshall G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Gave us relief to know we were covered for emergencies.
Ira L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Fortunately, we had no cause to find out how the plan works. As with my car and home insurance, I hope to never have to file a claim. Purchasing the insurance gave me peace of mind while we were on vacation. It was money I happily wasted!
Kerrilynne K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
I was very thankful I did not have to use the insurance plan I purchased. It was good to know I had insurance in case I needed it on the trip. Thanks
Dorothy G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
The camps in Africa were quite happy that my daughter and I had Travel Insurance and I must admit when I realized how remote we were, I felt better myself.
Kim C. would
recommend this plan to a friend or relative.
Premiums are based on the cost of your trip, the length of your trip, and the ages of the travelers. These 3 factors together may present a higher premium if there is a larger trip cost insured, a lengthy trip, or the travelers are older.
We do have a lot of options for coverage on our website, so it may seem overwhelming. For this reason, we have licensed representatives available 7 days a week, via email, phone, or live chat. You can call us at 800-487-4722. Our representatives can direct you to a policy that will meet your travel needs, and we are all very knowledgeable about what plans will be best to meet travel requirements related to Covid-19. We also always recommend that you read the exclusions of a plan prior to purchasing, to verify that the policy does not exclude pandemics or epidemics.
The review page only has two options for the questions regarding whether or not you filed a claim, and whether or not you would recommend the company. While it does have to automatically default to one option, if that option doesn't apply to you, you would simply want to select the opposite radio button.