Travel Insurance Reviews GeoBlue

Geo Blue travel insurance, formerly HTH Worldwide, is a leader and innovator serving the needs of world travelers. GeoBlue group travel health plans combine unsurpassed service with state-of-the-art mobile technology to help expatriates, their families and business travelers access trusted doctors and hospitals all around the globe.

Learn more about GeoBlue.

Customers who have visited Mexico rated GeoBlue
4.70 out of 5
134
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
GeoBlue Trekker Essential
This is my first time buying a yearly plan. we did not have a claim this trip.
At the end of the year, I will let you know if it was worth the cost.
Ellen J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
GeoBlue Voyager Choice
I purchased a week long policy, contract only showed coverage for 1 day. Called to extend and was advised it was updated. Checked the website - still coverage for just 1 day. Called back to extend AGAIN and was told it was extended, but guess what - it wasn't. Demanded a refund then told there was an issue with my credit card. (there was not) Called back to advise and was then told I had to submit my request to cancel in writing. WORST CUSTOMER SERVICE EVER!! Still no credit or extension.
Elizabeth P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Here is a reply from GeoBlue:

    "Hello,

    Thank you for your review!

    We received an error while processing the charge for your initial extension request. We apologize for any inconvenience caused by our delayed resolution of that error. We have processed the cancellation per your written request, so you will receive the refund to your credit card within the next two business days.

    If you have other questions or concerns, please call 855-481-6647 or email customerservice@geo-blue.com."
    Feb 12,2019
GeoBlue Voyager Choice
The plan was fine and e everything was seamless. The only issue was, Frederic suffered an accident during the trip--a dislocated shoulder--and required emergency-room care. What he learned was, medical care in Mexico is incredibly inexpensive. The entire event--with anesthesia, x-rays and a team of care--cost less than the GeoBlue deductible (I believe the deductible was $250 and the hospital bill was under $200). So, he was not sure if he should have even reported it to GeoBlue or not. Insurance in Mexico is probably more important for extreme catastrophic events. It may make a difference when making future insurance purchases--understanding what is really needed. And maybe this policy is the best option, but with this new-found first-hand knowledge, it might inform future choices.
Frederic H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
GeoBlue Voyager Choice
We didn't have to use the policy, but it was nice having the peace of mind that we were covered.
Ethan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
GeoBlue Voyager Choice
Didn't need to file any claims but the plan was reasonably priced and provided good coverage, providing a piece of mind while on vacation. Was a good value. Insuremytrip made it easy to find and purchase this plan.
Joseph S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Choice
What was nice is that they mailed a card so that I had some reference as to who the plan was and phone numbers. No need for printing out the information and folding it up and tucking it with my travel papers. While I never used the plan, found it to be reasonably priced and what I needed 'just in case'.
Ruth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Choice
I thankfully did not have to use my travel insurance but i did sleep good at night knowing it was there if I needed it. I plan on going to Mexico again next year and will purchase same again. Great price.
Kari C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Essential
Geo Blue offered the only plane I could find that offered direct billing instead of waiting for reimbursement. While there is no guarantee that the provider you go to would agree to direct bill at least it is a possibility.
Fortunately we had no claims so therefore no experience filing a claim. Still the company provides good service and the documentation you will need to initiate a claim or show proof of insurance. Well worth the money to have peace of mind!
Steven W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Choice
Fortunately we didn't need to use the insurance but it gave us peace of mind if anything happened.
Nancy T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Essential
Overall I felt the plan and the cost reasonable but didn't have to use it so insurance peace of mind
Odette V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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