Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.54 out of 5
1,511
ratings and reviews
96%
recommended
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Cruise
Filed claim
Global Alert! Preferred Plus
I did not make a claim so cannot comment on if the company would have followed through with reimbursement without a hassle.
Jennifer W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Like most people, we are very thankful we never had to use the plan. As we get older, we never leave the country without the additional security of trip insurance.
Debra V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Most important is that I did not have to use it, but I was confident that it would have been there if I needed it.
James Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
The only thing is that if there was a more clear way of communicating to your customers which phone # to call if there's a problem and there needs to be a claimed filed while in the foreign country. There are several phone numbers listed and it's not very intuitive to easily figure out which ones do what.
It's partly a graphic design issues, too, in communicating the information more fluidly.
Richard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Best part was that the coveraget wasn't needed. I did have a confident feeling that if we had an issue it would be taken care of. I really like the website for ease of comparison shopping. Will be using this service again when we travel next year.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
The plan was just right for what I needed. The cost was affordable and it gave me peace of mind while abroad. Luckily I did not have a claim and cannot comment on that side of service.
Margrit A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
We did not need to file a claim. While the policy is quite expensive, the main reason to buy it was for our peace of mind.
Kanwar S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred Plus
I almost had a scare and thought that I might have kidney stones. Called the plan and was assured that if need be I can go to ER and all will be covered. I would have to cash out and submit the claim. I think that it assured me that all was good and the kidney stones "magically" went away.... I am glad to have this as an insurance!
Olga E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
The coverage was good and the claim was handled fairly in my opinion.

The processing time was too long. It was received on January 17th and we did not receive compensation until March 9th.

When you charge for insurance even when coverage starts 8 months out, you want your money immediately. Cash flow is also important to the customer.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
6% of the Total cost of the trip is pretty expensive.
2 months is a long time to wait for reimbursement.
MUST CALL rather than track your claim online ....customer service representatives are quite competent and willing to assist!
I believe the settlement was very fair. Just be aware that booking fees and cancellation fees incurred with a wholesaler (in this case United Cruises) are not covered. Our uncovered amount was only $125.00. I would suggest booking directly with a cruise line or airline in order not to incur these charges.
Mary R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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