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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have visited the United Arab Emirates rated Global Alert!
4.12 out of 5
8
ratings and reviews
75%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
Global Alert! Preferred
It took almost 3 months from the date that my small medical claim (under $200) was filed with Global Alert with all requested attachments. I called several times and kept getting told that it is a busy time for claims, and that they "appreciate my patience". They said that they are processing claims in the order that they were received, and that my claim was still in the queue. Even when they said that they would try to expedite the claim, nothing happened.
I finally contacted insuremytrip.com about my claim. I was immediately assigned a Customer Advocate by insuremytrip. She talked with Global Alert/TripMate on my behalf, and I have finally received my check from them. It took 2 weeks from when I contacted insuremytrip until I received the check.
I am glad that I purchased the insurance through insuremytrip, since they advocate for you in case of a problem.
I have recently purchased insurance for another trip through insuremytrip - but not through Global Alert/TripMate.
Sandra S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Knowing that I had this coverage while traveling made everything much easier. It's so much better to be safe than sorry!
Lisa U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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