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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.54 out of 5
2,329
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Global Alert! Preferred
Most reasonable price but weak in certain coverages, especially delayed travel and lost/delayed luggage.
Peter K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Since we did not actually have a need to use the plan, it is hard to review, but based on price and coverage, we were satisfied.
Amy V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Took a long time to get reimbursed but eventually got back all of my trip deposit when we had to cancel our trip.
Martha W. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
The Global Alert! Preferred plan provided the coverage I wanted for trip cancellation and medical evacuation. I shopped around, and found this policy to be the best value for money, which in my opinion is more important than a simple price comparison. Fortunately, I did not have to file a claim, but the policy documents made it very clear what to do in the event of a claim or need for assistance while traveling, so I felt very confident that I was in good hands while traveling abroad.
Robert J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
We filed a claim for a medical problem. The claim was handled efficiently and fairly. We are very pleased with the insurance plan.
Veronica C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
There is no way to accurately gauge a plan unless and until you actually need to use it. This plan APPEARED, through its coverage documents, to have covered everything, but, thankfully, we didn't need to find out how well the plan really performed.
Do we have "buyers' remorse" for purchasing it? NO. Would we purchase it again? YES. Can we accurately comment on how well the plan covered us (or would have covered us) in the event that we had actually had to file a claim? NO. So, completing this survey is actually pretty pointless.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Even though you believe that your review is "pointless", we still appreciate your taking the time to do so. We value the feedback of our customers.

    Please feel free to call Customer Care at 800-487-4722 if you have any questions. We are available weekdays from 7:00 AM to midnight EST and weekends from 9:00 AM to 9:00 PM EST.
    Jun 20,2018
The trip included a
tour
Global Alert! Preferred
I have already given a referral to a trip traveler.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
I bought the plan due to having a sick relative. Otherwise, I wouldn't have bought it, because I think the price is too high for the temporary coverage which is provided. The best result was that I didn't have to use it.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for your reply.

    Comprehensive plan premiums are based on the age of the travelers, trip cost and length of trip. Although you purchased an excellent plan, you may wish to call us for your next trip since there may be plans that are more competitively priced.

    Customer Care is available weekdays from 7:00 AM to midnight EST and weekends from 9:00 AM to 9:00 PM.
    Jun 22,2018
The trip included a
cruise
Global Alert! Preferred
Fortunately we did not have a need for anything covered by the policy but it was good to know that it was there in case something would have happened. We made reservations for a cruise a long time in advance of the trip and it was good to know that if something unexpected happened we would not have been out the money for the trip.
Roberta M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Provided what we needed
Gary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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