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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rated Global Alert!
4.53 out of 5
2,330
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
Global Alert! Preferred
The plan gave me peace of mind, thankfully I didn't need to use it.
Alan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Once the claim was filed, there was no Global communication except for what I initiated. They were very slow. Had to call 2 times a week to get them moving. It was 1 month before they even started the process. Had to get "Insure My Trip" involved to give them a push.
Donald B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I didn't need the insurance, but it was good I had it, just in case. A flight was cancelled on my return, but the airline comped a room and food vouchers, so no need for a claim. Had the cancellation been due to weather, the insurance would have been handy.
Carole J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
Claim and paperwork submitted October 4th, 2017. Final ck written by Trip Mate, Global Alert's underwriters dated January 12, 2018. Postmark on envelope for that check - February 7, 2018! Insure my trip provided an agent, Gail, who was fabulous in contacting Trip Mate ( aka GLobal Alert ) several times on my behalf, always keeping me informed. However, for their claims administrator to send payment in the incorrect currency after reviewing every bit of travel documentation, including receipts, is an indication of poor training, lack of attention to detail and of course prolonged reimbursement. Bottom line: The company made more than my premium be delaying payment of a legitimate claim. They also seem to be very understaffed.
James G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are very sorry to hear about your difficulty in dealing with the TripMate (Global Alert) claims process but pleased to hear that TripMate was able to provide closure to your claim.

    Gail is one of our Anytime Advocates who support you with the process if your claim is delayed or unfairly denied. Our caring, licensed travel insurance representatives at InsureMyTrip are open and honest with every traveler because our non-commissioned representatives work to find the best plan for you.

    Please feel free to call Customer Care at InsureMyTrip weekdays from 7:00 AM to midnight and weekends from 9:00 AM to 9:00 PM for assistance in quoting and purchasing a policy or for an Anytime Advocate in the event of a claim issue.
    Feb 26,2018
The trip included a
cruise
Global Alert! Preferred
Hard to evaluate the plan as we didn't need it. That is a good thing. Better safe than sorry. We believe the plan would have provided the coverage we needed.
Donald K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Gratefully, the plan was not used.
Alan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Luckily, I did not need to use the insurance.
Malcolm S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
luckily I didn't need to file a claim so don't know if the plan was decent or not. Just like car insurance buy it hope you don't need to use it.
Howard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred Plus
Did not need the plan, but you never know when you will need trip insurance! The plan I purchased right after I made trip arrangements would have covered everything we needed if something unexpected had happened. Very happy not to have needed the plan.
Steven S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Fortunately everything went smoothly and we had no need to use the insurance.
Susan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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