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Travel Insurance Reviews Global Alert Preferred

The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.

To learn more, see the Global Alert Preferred product page.

Customers rated the Global Alert! Preferred plan
4.54 out of 5
2,021
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
Global Alert! Preferred
I can't truly evaluate service since I did not (thank goodness) need to make a claim, but I appreciated the alerts and the offers of service before leaving on my trip.
Pat J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Thank goodness I did not need to use plan, but I saw several people that had issues and I hoped they had insurance.
Mayson F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
fortunately did not need to use the plan
Marilyn J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Fortunately we had no need for the insurance....a good thing. Reps we spoke to on the phone were pleasant, helpful and very clear about the details. Will use it for next trip.
Ruth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Thank goodness I didn’t have to use you...so can’t really tell if this review is accurate! But it felt good to have coverage...
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
The claim took two months to reach a settlement. I had to call Trip Mate several times in order to get a status of the claim. The online claim status function did not provide any pertinent information. Trip Mate did not do anything with the claim for the first 30 days. The claim should have been resolved in a couple of weeks or less since I had submitted 15 documents supporting my claim. The claim was finally resolved and I did receive full payment but it took too long too finalize and was very stressful for me.
Henry S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    On behalf of Global Alert, we apologize for any stress that you may have felt due to the lengthy claims process. Generally Trip Mate, who handled your claim on behalf of Global Alert, does usually have a 30 day turnaround time. Unfortunately Trip Mate experienced a much higher volume of claims than anticipated after the damage inflicted by Hurricanes Irma, Jose and Maria which significantly slowed down the processing time.

    We certainly appreciate your review and will bring your comments to the company's attention. However, if you do have any further questions or comments, please feel free to call Customer Care at InsureMyTrip (800) 487-4722.
    Dec 13,2017
The trip included a
cruise
tour
Global Alert! Preferred
I didn't have to use the plan but the peace of mind is worth every penny.
Donna Lynn C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
THE AGENTS WERE VERY COURTEOUS AND HELPFUL WHEN I INQUIRED ABOUT YOUR VARIOUS PLANS AND WAS ABLE TO PURCHASE ONE THAT SUITED ME. IT GAVE ME A PEACE OF MIND KNOWING THAT IT WAS AVAILABLE IF NEEDED. HOWEVER, I AM THANKFUL THAT EVERYTHING WENT WELL AND I DIDN'T HAVE TO USE IT.
Verna Clarina L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
No claims and easy purchase.
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
This is the fourth or fifth time I have purchased this insurance and although I have never needed to use it, I travel with confidence that it is there if I need it. The transfer of risk to the insurance company puts my mind at eases.
Mary Carol P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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