The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.
Of course we are grateful that we did not need to use the insurance, but we travelled with the knowledge that all reasonable risks were covered just in case and at a fair cost. Our company kept in contact with emails summarizing our coverage right before the trip and providing quick links to important phone numbers for the plan just in case. Very professional.
Michael S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Your review is not geared to having a claim so I don't want to give other would be customers a thumbs up when I have no idea how the claim would go. I will say this though, I called and spoke to your claims rep who was curt and annoyed when I was just inquiring about the possibility of a claim. If she is an indication of who I would get in the case of having an actual claim then I am concerned. And I don't like it that you ask me to review when I've never had a claim because the choices for my answers are at best insufficient and give the wrong impression that I'm a satisfied customer -- the last one, "Would you recommend..." well, I really don't know but you don't give me that option as a choice, the proof is when you have a claim and how you're treated and if you're taken care of after spending the money.
Nancy M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are sorry to learn that you were dissatisfied with the service you received when contacting the claims department. We appreciate you bringing this concern to our attention. We have notified Global Alert of your concerns so they may investigate further.
Please feel free to contact us if you have any further questions or concerns. We can be reached 7 days a week at 1-800-487-4722.
Policy premiums are generally determined by 3 factors; (1) The ages of all travelers at the time of purchase, (2) the length of your trip from home to home and (3) the total cost of all pre-paid and non-refundable trip expenses you are insuring.
When planning your next trip, please feel free to give us a call at 1-800-487-4722. Our licensed representatives can assist you in finding the right policy at the best price.
Policy premiums are generally determined by 3 factors; (1) The ages of all travelers at the time of purchase, (2) the length of your trip from home to home and (3) the total cost of all pre-paid and non-refundable trip expenses you are insuring.
When planning your next trip, please feel free to give us a call at 1-800-487-4722. Our licensed representatives can assist you in finding the right policy at the best price.
I can only speak to the representative I talked to when I purchased the plan as we did not have to file a claim. She was thorough, explained everything to me in an understandable way and was most courteous. It was an excellent experience.
Laura V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Using your service was stupid easy. The agent was helpful, knowledgeable, and friendly. I got more coverage than I was shopping for. It cost less than I anticipated. The documentation provided was excellent on what I was getting and how to use the policy if needed.
I immediately called two friends who were traveling internationally and reminded them that they needed coverage, and they also bought policies.
I am happy to say I did not have any problems that required me to use my policy, so I can not comment on response issues.
Have i saved your number for the next time I travel internationally - Yes!
Gary
Travel destination - Greece
Gary L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are sorry to learn that you were dissatisfied with the service you received when contacting the claims department. We appreciate you bringing this concern to our attention. We have notified Global Alert of your concerns so they may investigate further.
Please feel free to contact us if you have any further questions or concerns. We can be reached 7 days a week at 1-800-487-4722.