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Travel Insurance Reviews Global Alert Preferred

The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.

To learn more, see the Global Alert Preferred product page.

Customers rated the Global Alert! Preferred plan
4.54 out of 5
2,021
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Global Alert! Preferred
It is hard to evaluate the quality of the plan when you don't need to use it. I did appreciate the last minute adjustment of our travel dates at no extra charge; however, it took a very long time for this authorization to be approved- we were well into our travels before we received confirmation of the change. This was a bit uncomfortable because we didn't know for sure if we had coverage. So, I would say that I appreciate the changes made, but suggest they be handled in a more expedient manner.
Heidi S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Coverages and cost appear to be fair value.
Haven't had to make a claim so can'r comment on that process.
Wasted premiums...just the way I like it with all of my insurance (especially Life)
Richard T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Any questions I had were answered promptly. Thank you
James M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Fortunately, did not have to use the insurance, so cannot comment on plan specifics. Insuremytrip staff helpful in finding the right plan for medical coverage while traveling abroad and cost seemed affordable. Expense worth peace of mind.
Judith R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Very confident and at ease that I had a substantial coverage while on my vacation. Thanks for sending me that reminder a few days away from my departure giving me the option of purchasing a policy.
Hilda T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Haven't needed to use the policy - but wouldn't consider traveling without this coverage.
Frances C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
The best place to buy trip insurance.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Didn't use the plan, so I cannot attest to how the insurer follows through. Had peace of mind while traveling though!
Mary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Reasonably priced travel insurance which covered the basics-fortunately I didn't have to use it.
Stewart W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
Global Alert is administered by Trip Mate, Inc. which is underwritten by American Modern Home Insurance Company.
We had to cancel our trip due to an injury. Fortunately, we had purchased trip cancelation insurance and had all the medical documentation required to file a claim. However, dealing with Trip Mate was a very frustrating experience. It was hard to contact them, and the claim forms - only available on line- were confusing and could not be completed on line.
We submitted all required paper work by mail, which Trip Mate received on February 9, 2017. After numerous phone calls, being put on hold for almost 20 minutes on several occasions only to be told to leave a call back number (which was not always returned), and two letters, we finally got a check on April 14, 2017. Yes, in the end, Trip Mate/ American Modern Home Insurance Company did cover the expenses incurred when we had to cancel our trip ,which we appreciated. However, it is doubtful that we would have ever purchased this insurance from Insure My Trip if we knew that we would not be dealing directly with an insurance company-Global Alert!- but instead an on-line company like Trip Mate, Inc.
Leo C. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program.

    Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Apr 17,2017
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